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Skills

  • Automated testing framework design
  • Relationship development
  • Operations monitoring
  • Process improvement
  • Regulatory compliance
  • Non-functional Testing (Load, Stress, etc.)
  • Project risk assessment
  • Software Development Life Cycle (SDLC)
  • Collaboration with development teams
  • Defect triage and prioritization

Work Experiences

  • Checked the quality of raw materials and finished products and discarded anything that didn't meet safety standards.
  • Provided project updates and consultation as a liaison between quality control and other departments and contractors.
  • Achieved a CPA.
  • Collaborated with product managers.
  • Technical documents such as deviation reports, testing protocols, and trend analyses were all written by me.
  • Achieved an overall ROI of $16 in testing costs.
  • Investigated test results that appeared to be suspect.
  • Achieved a 42% improvement in system uptime.
  • Conducted a visual inspection of products to determine if they met quality standards.
  • Achieved successful transition in 2015.

Summaries

  • Adept at supervising global QA operations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Automated over 2 test cases.
  • Strengths in team leadership and performance reporting backed up by Customer Service training.
  • With exceptional stakeholder engagement and risk assessment skills, talented in testing protocol development and system testing.
  • Uses a scientific approach to multitask, meet goals, and incorporate new ideas into existing assays and processes.
  • A natural mentor and leader.
  • Built collaborative partnerships between QA and product development teams.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • A natural mentor and leader, enhancing junior engineer capabilities by 82% through comprehensive training in automation methodologies.

Accomplishments

  • Optimized manual test scripts, cutting the overall testing cycle duration by 26%, while preserving test accuracy.
  • Spearheaded the integration of Jira into testing workflows, increasing throughput of automated tests by 41%.
  • Facilitated defect triaging and prioritization process, cutting critical issue resolution time by 36% and improving project delivery timelines.
  • Reduced defect leakage into production by 37% by implementing shift-left testing practices and closer integration with development teams.
  • Devised and implemented risk-based testing strategies that increased the identification of high-priority issues by 25%.
  • Played a key role in the compliance audit for CPA, contributing to a successful outcome and maintaining customer trust.
  • Collaborated with development teams and product owners to implement automated test scripts for Adobe Creative Suite, ensuring compliance with international quality standards process.
  • Trained a team of 15 QA engineers and developers on new test automation tools, increasing individual productivity by 33%.
  • Resolved product issue through consumer testing.
  • Introduced new test case management reporting, providing clearer and more actionable insights on test results that improved decision-making by senior stakeholders.

Affiliations

  • Association for the Advancement of Artificial Intelligence (AAAI)
  • Agile Alliance
  • Rotary International
  • Certified Software Quality Engineer (CSQE)
  • Jaycees
  • Society of Quality Assurance (SQA)
  • Society of Human Resource Management
  • Test Engineering Alliance (TEA)
  • Software Quality Assurance Interest Group (SQAIG)
  • Project Management Institute

Certifications

  • Certified Penetration Tester (CPT) - Lakeside Partners
  • Certified QA Manager – Brightline
  • First Aid/CPR Certified
  • Performance Testing Professional (PTP) – Brightline
  • Apple Certified Associate (ACA)
  • Test Data Management (TDM) Specialist Certification – Northwind
  • Google Certified Professional Cloud Architect
  • Automation Test Engineer (ATE) Certification Beacon Labs
  • Certified Software Quality Analyst (CSQA) - Ironclad Systems
  • ISO 9001:2015 Lead Auditor Certification – Vantage

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