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Skills

  • Food Safety Compliance
  • Adaptability to client requests
  • Advanced knife skills
  • Invoice generation
  • Menu inquiries
  • Insurance billing
  • CCTV
  • Operational improvement
  • Administrative support
  • Team building

Work Experiences

  • Completed cash transactions in a timely and accurate manner.
  • Saved money by developing functional solutions to category problems.
  • Learned strategic planning and budget management to help with office needs.
  • Management recognized me for providing outstanding customer service.
  • Assisted in the creation of category procedures.
  • Advised kitchen staff on menu improvements.
  • Adhered to food storage protocols.
  • Used Microsoft Excel to compile data gathered from various sources.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Addressed special dietary requirements.

Summaries

  • Active leader with excellent communication and collaboration skills.
  • Achieved cost savings for the kitchen.
  • With 4 years of experience, I'm an effective table busser.
  • Achieved a 38% increase in positive reviews.
  • Food Helper is a hardworking and dependable Food Helper who excels at project management and budget management.
  • Using advanced food safety knowledge and guest service prowess is second nature to me.
  • Dining Room Attendant with 6 years of experience in the food service industry.
  • Accommodated dietary preferences.
  • Multilingual and fluent in French and German, with a strong grasp of cultural differences.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.

Accomplishments

  • Implemented portion control strategies in collaboration with kitchen staff, reducing overall food waste by 27%, enhancing cost efficiency.
  • Assisted in the execution of nightly vouchers and special promotions, helping boost evening sales by 63%.
  • Taken lead in preparing food for high-traffic peak hours, contributing to the successful service of over 14 customers daily.
  • Collaborated with dietary specialists to create menus that catered to diverse dietary requirements, ensuring compliance across meal services for process.
  • Facilitated smoother kitchen communication with back-of-house and front-of-house staff, reducing ticket times during peak service by 12 minutes.
  • Developed creative food plating techniques that showcased ingredients attractively, increasing customer feedback on visual appeal by 64%.
  • Reduced stock discrepancies by implementing real-time tracking with Workday, leading to more accurate purchasing decisions that cut costs by 33%.
  • Optimized kitchen storage to create a more effective and safe work environment, enabling quicker access and reducing accidents by 18%.
  • Prepared specialty items efficiently for large-scale events, assisting in the timely delivery of meals for gatherings of 15 guests.
  • Successfully assisted in implementing new sanitation protocols across all food preparation stations, resulting in a Top Performer or OSHA from the health inspector during 2018.

Affiliations

  • Alumni, National School Lunch Program (NSLP) – Volunteered to assist in providing safe dietary options for students with dietary restrictions.
  • Member, Chefs Collaborative – Focused on sustainable kitchen practices and improving efficiency in food preparation and logistics.
  • Member, Healthy Eating Lab, metric – Conducted research on meal customization options to satisfy various dietary needs.
  • Participant, National Restaurant Association (NRA) Webinar Series – Completion of training on customer service and meal customization strategies.
  • Completion, Food Hygiene & Safety Certificate, framework – Passed relevant courses with practical application in restaurant operations.
  • Volunteer, Local Food Bank – Assisted in meal preparation and packaging for underserved communities at Portland.
  • Member, American Culinary Federation (ACF) – Contributed to continuing education in food safety and culinary techniques.
  • Volunteer, Local Culinary Skills Development Center – Mentored entry-level kitchen staff on safe handling and preparation of ingredients.
  • Student Member, Culinary Institute of America (CIA) – Participated in educational courses related to allergen management and meal preparation.
  • Recipient, Excellence in Food Handling Procedures Award, 2020 – Recognized by Northwind for high standards in hygiene and allergen awareness.

Certifications

  • Certified Culinary Professional (CCP)
  • COVID-19 Food Safety Training Vantage
  • Food Industry Sanitation and Safety Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SAP Certified Application Associate
  • OSHA Food Safety Certification
  • Food Protection Manager Certification (ServSafe)
  • Association for Project Management (APM)
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)

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