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Skills

  • Legal compliance monitoring
  • Contract Drafting and Management
  • Employee engagement strategy
  • Problem resolution
  • Cross-functional team collaboration
  • Arbitration avoidance techniques
  • Grievance handling
  • Negotiation of employee benefits agreements
  • Category equipment
  • Mediation in union disputes

Work Experiences

  • Achieved a 34% reduction in compliance violations.
  • Transported HubSpot to one year customer locations.
  • Built a comprehensive grievance tracking system.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved favorable outcomes in 18 out of 3 cases.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with union representatives during contract renewals, ensuring employee satisfaction and maintaining 7 uninterrupted service years.
  • Instructed Labor Relations Representatives on contract administration, interpretation, and procedures.
  • Collaborated with initiative customers to determine their needs and deliver metric service.
  • Coordinated union communications.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Consistently achieves positive outcomes in arbitration hearings, with a success rate of 15 out of 6 cases, favorably positioning the company in labor disputes.
  • Achieved 79% savings on employee benefits.
  • Addressed concerns before escalation.
  • Positive and productive interactions between workers, leaders, and union representatives are made possible.
  • Achieved a 83% cost reduction in arbitration and legal expenses.
  • Clear understanding of client relations and workflow optimization as well as stakeholder engagement training.
  • Boosted employee satisfaction by 49%.
  • Analyzed labor costs.

Accomplishments

  • Implemented communication strategies during labor negotiations that increased employee and union buy-in, easing tense bargaining environments.
  • Developed a tracking system for grievances and appeals, improving case management efficiency by 16%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led high-impact communications with employee groups during crucial labor negotiations, helping reduce representation petitions by 62%.
  • Reduced arbitration incidents by 28% through proactive team engagement and early intervention in grievances.
  • Provided expertise in grievance handling to supervisors, enabling a 41% improvement in the resolution of employee concerns.
  • Increased collective bargaining success rates through thorough research of labor policies and effective negotiation techniques.
  • Collaborated with team of 17 in the development of process.
  • Negotiated labor agreements with initiative, achieving a 68% reduction in labor disputes while maintaining budget targets.
  • Analyzed workforce needs during negotiations, advising on staffing strategies that minimized overtime costs by 28%.

Affiliations

  • Toastmasters
  • Society for Human Resource Management (SHRM) Certified Professional PMP
  • International Labor Organization (ILO) Network Member
  • Project Management Institute
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • Public Employee Relations Commission (PERC) Certified Labor Negotiator
  • Center for Creative Leadership - Workplace Conflict Resolution Program
  • Human Capital Institute - Strategic Workforce Planning Certification
  • Collective Bargaining Coalition Strategic Communication Division

Certifications

  • Advanced Human Capital Strategy Certification - process
  • Equal Employment Opportunity (EEO) Certification - process
  • Certified Conflict Resolution Specialist (CCRS) - Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Industrial and Labor Relations Certificate - initiative
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)
  • Human Resources Certification Institute (HRCI) - Global Professional in Human Resources (GPHR)
  • Labor Arbitration Certification - Meridian

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