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Skills

  • Regulatory compliance
  • Labor negotiation
  • Problem resolution
  • Contract Drafting and Management
  • Team building
  • Employee Satisfaction Enhancement
  • Contract Administration
  • Labor dispute arbitration prevention
  • Budgets
  • Cost-saving initiatives in labor relations

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Built a comprehensive grievance tracking system.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Coordinated union communications, ensuring consistent messages were relayed during 9-month long contract negotiations.
  • Contributed to a 47% retention increase.
  • Addressed union concerns before escalation.
  • Achieved 36% improved operating efficiency.
  • Addressed evolving labor needs.
  • Conducted workplace climate surveys and used the resulting data to shape new labor management strategies that improved morale by 79%
  • Achieved 24% decrease in formal grievances filed.

Summaries

  • Strengths in risk assessment and data analysis backed up by Miscellaneous training.
  • Clear understanding of client relations and workflow optimization as well as stakeholder engagement training.
  • Boosted employee morale significantly.
  • Positive and productive interactions between workers, leaders, and union representatives are made possible.
  • Analytically-minded professional, adept at conducting workforce performance reports that identified gaps and generated direct cost savings of $18 per year.
  • Collaborated in labor-management relations.
  • Analytically minded professional.
  • Achieved 79% savings on employee benefits.
  • Accurately monitored company adherence to contract terms.
  • Conducted climate surveys.

Accomplishments

  • Monitored legal compliance with labor agreements for 18 employees, regularly preventing potential violations through strategic interventions.
  • Played a pivotal role in shaping collective bargaining strategies, leading the company to a 8-year agreement settlement beneficial to both parties.
  • Authored training materials on employee rights and collective agreements that increased department compliance by 34%.
  • Coordinated negotiations across multiple departments, helping resolve 6 contract disputes without escalation to external mediation.
  • Established a grievance resolution protocol that decreased resolution times from 3 days to 6 days.
  • Partnered with operations management to adjust labor practices, delivering a 26% increase in productivity post-agreement.
  • Negotiated labor agreements with initiative, achieving a 68% reduction in labor disputes while maintaining budget targets.
  • Documented and resolved method which led to system.
  • Advised senior management on labor union strategies, contributing to a 73% reduction in employee work stoppages.
  • Managed day-to-day interactions with metric, fostering collaborative relationships that led to procedure.

Affiliations

  • National Academy of Arbitrators (NAA) Certified Arbitrator
  • Lions Club
  • American Society for Training and Development Workforce Leadership Affiliate
  • LERA (Labor Employment Relations Association) Professional Member
  • Human Resources Certification Institute (HRCI) - Senior Professional in Human Resources (SPHR)
  • Public Employee Relations Commission (PERC) Certified Labor Negotiator
  • American Bar Association - Labor and Employment Law Section
  • Human Capital Institute - Strategic Workforce Planning Certification
  • Association for Supply Chain Management (APICS)
  • Employee Assistance Professionals Association (EAPA)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Equal Employment Opportunity (EEO) Certification - process
  • Certified Labor Relations Professional (CLRP) – Meridian
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • Labor Economics Certification - process
  • Society for Human Resource Management - Certified Professional (SHRM-CP)
  • HR Compliance Manager Certification - initiative

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