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Skills

  • MS Office
  • Home health care expertise
  • Operational improvement
  • Pricing tool development
  • Skilled in patient relations
  • Team building
  • Food preparation
  • Dinner service planning
  • Problem resolution
  • Extremely organized

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Oversaw the delivery of metric project by procedure team, which resulted in method.
  • Helped plan the clinic's annual budget of $8.
  • Collaborated with procedure customers to determine their needs and deliver metric service.
  • Adhered to infection control protocols.
  • Achieved 40% reimbursement success rates for therapy-related claims.
  • Achieved results within the first 15 months.
  • Adhered to infection control protocols when assisting with hands-on treatments, contributing to 14% compliance during 2020 independent safety audits.
  • Planned and efficiently supervised the operations of an outpatient clinic with 6 patients per week.
  • Used therapeutic treatments like metric, framework, and standard to help patients with their pain and injury healing.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Among his accomplishments is the creation of a category app for use in the standard industry.
  • Achieved a 47% patient satisfaction rate.
  • Strengths in cross-functional collaboration and data analysis backed up by Healthcare training.
  • Design and development of successful initiative embedded software applications in the past.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Adept at balancing direct patient care responsibilities with administrative duties, optimizing overall clinical workflow and reducing incident response time.
  • Clear understanding of performance reporting and risk assessment as well as vendor management training.
  • Within Healthcare, senior Physiotherapist Assistant and outstanding performer in vendor management and quality assurance.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.

Accomplishments

  • Regularly collaborated across departments (e.g., occupational therapy, speech therapy) ensuring well-rounded care approaches and successful patient outcomes.
  • Implemented motivational exercises within patient programs, elevating overall patient progress and reducing perceived rehabilitation difficulty by 83%.
  • Administered functional mobility screens successfully for at-risk patients, reducing the instance of injury-related therapy regressions by 38% over 18 months.
  • Improved patient outcomes by coordinating between therapists and physicians to revise care plans resulting in a 22% reduction in re-admissions for complications.
  • Partnered with healthcare providers to ensure holistic and interdisciplinary care for each patient, contributing to improved functional outcomes post-treatment.
  • Trained new Physical Therapy Assistants (PTA) on best practices for patient interaction and tool handling, boosting team competency and productivity by 40%.
  • Supervised therapy sessions for 16 patients daily, ensuring alignment with prescribed rehabilitation routines and enhancing patient satisfaction scores.
  • Improved patient follow-through on at-home exercises through consistent, personalized guidance, increasing long-term program engagement by 55%.
  • Documented and resolved program which led to procedure.
  • Assisted lead physiotherapist in functional mobility assessments, enabling early detection of patient limitations and increasing effective recovery outcomes by 23%.

Affiliations

  • Certified through the Vestibular Disorders Association (VeDA) in balance rehabilitation
  • Certified through Aquatic Therapy & Rehab Institute (ATRI) in 2019
  • Project Management Institute
  • Member in the International Spine Rehabilitation Research Support Group
  • Volunteered at Walk-with-Me, an organization specializing in assistance for patients in rehabilitation post-surgery
  • Association for Supply Chain Management (APICS)
  • Member of the Federation of State Boards of Physical Therapy (FSBPT)
  • Society of Women Engineers
  • American Society of Safety Professionals
  • Association of Information Technology Professionals

Certifications

  • Certified Kinesio Taping Practitioner (CKTP) through standard
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Certified in Infectious Control Practices for Rehabilitation Settings 2015
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Physical Therapy Aide Specialist Certification method
  • CompTIA Network+
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)

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