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Skills

  • Weapons training
  • Evidence collection
  • First Aid/CPR
  • Budgets
  • Time management
  • MS Office
  • Interviewing techniques
  • Business operations
  • Regulatory compliance
  • High-stress decision-making

Work Experiences

  • Collaborated with local police departments to assist in multi-agency operations, resulting in efficient coordination and resolution of metric criminal cases.
  • Collaborated with detectives.
  • Looked for industry trends on social media and through online sources.
  • Awarded Excellence Award in 2022.
  • Collaborated with program customers to determine their needs and deliver system service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved results in a several months period.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Compiled detailed reports.
  • Based on fieldwork documentation.

Summaries

  • Achieved a 39% reduction in thefts year-over-year.
  • Actively fostered community trust.
  • Within Law Enforcement and Security, senior Road Patrol Officer and outstanding performer in team leadership and vendor management.
  • Collaborative Road Patrol Officer with a proven ability to coordinate multi-agency disaster responses, ensuring the safe evacuation of over 10 residents.
  • Collaborative and detail-oriented Road Patrol Officer with experience in gathering key evidence and writing legal reports for courts that lead to over 16 convictions.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Skills in strategic planning and data analysis have been demonstrated, as well as excellent problem-solving abilities.
  • Collaborative and detail-oriented Road Patrol Officer.
  • Consistently reduced criminal activity by 56%.
  • Road Patrol Officer with 16 years of successful team leadership and stakeholder engagement experience.

Accomplishments

  • Conducted undercover surveillance leading to 17 arrests of individuals involved in narcotics trafficking.
  • Provided educational outreach on public safety, presenting to over 5 residents annually, thereby increasing community awareness on crime prevention.
  • Applied cultural sensitivity to de-escalate conflicts in diverse communities, fostering positive police-community relationships in high-stress situations.
  • Collaborated with local law enforcement during Austin emergency evacuation, ensuring the safety of over 9 residents by maintaining organized traffic flow.
  • Safeguarded critical infrastructure by performing security audits, reducing potential threats by 27% through early detection methods.
  • Reduced vandalism instances in patrol area by 68% through proactive community patrol and engagement.
  • Mentored 2 new law enforcement officers, enhancing their skills in incident management, traffic control, and arrest procedures.
  • Identified and detained 18 suspects involved in organized theft rings, dismantling an operation that affected 6 local businesses.
  • Trained peers in the use of ServiceNow, improving evidence collection and analysis for an investigative unit.
  • Assisted in over 7 high-risk arrest procedures, ensuring minimal use of force through tactical de-escalation techniques.

Affiliations

  • Police Officer Safety Association (POSA)
  • International Law Enforcement Educators and Trainers Association (ILEETA)
  • Department of Homeland Security (DHS) Fusion Center Liaison
  • International Association of Chiefs of Police (IACP)
  • Emergency Services Health and Safety Association (ESHSA)
  • American Red Cross - First Responder Certification Programs
  • American Association of State Troopers (AAST)
  • Society of Human Resource Management
  • Jaycees
  • International Counter-Terrorism Officers Association (ICTOA)

Certifications

  • TASER Instructor Certification — standard
  • CompTIA Security+
  • Automated License Plate Reader (ALPR) System Certification — initiative
  • National Incident Management System (NIMS) Certification
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Community Oriented Policing Services (COPS) Program Training — sales
  • Traffic Control and Road Safety Certification — process
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)

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