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Skills

  • Nutrition principles
  • System equipment
  • Customer relationship management
  • Materials preparation
  • Staff development
  • MS Office
  • Healthy living role model
  • Team building
  • Project management
  • Strong verbal communication

Work Experiences

  • Educated clients on nutrition, healthy living, and weight management.
  • Invented
  • Sought advice.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Improved locomotive material expense tracking by 18%.
  • Provided management with program updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Guided
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Standard and system were among the fitness tests I administered.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.

Summaries

  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Over 5 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Collaborate with commercial lenders to achieve sales targets.
  • Deadline-driven
  • Dependable
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Highly effective in project management, evaluating personnel performance, and putting in place top-notch strategies.
  • Expert
  • Customer service specialist with 12 years of initiative experience who is dedicated and detail-oriented.
  • Creates customized programs based on the client's objectives and skill level.

Accomplishments

  • Led weekly strategy meetings with the studio management team to optimize class scheduling and improve operational efficiency, achieving 17% reduction in scheduling conflicts.
  • Certified in CPR and First Aid, ensuring participant safety and compliance with health standards during all sessions.
  • Managed all aspects of timetable scheduling, reducing class conflicts at process and maximizing room utilization by 69%.
  • Reduced class dropouts by 23% by offering personalized fitness advice and support to participants with varying skill levels.
  • Applied advanced public speaking skills to deliver energetic performances in front of groups of up to 12, contributing to heightened customer engagement.
  • Engaged local fitness influencers for online Zumba tutorials, enabling a 42% growth in subscriber base over two years.
  • Developed and launched a quarterly 'Zumba Dance-Off' event, resulting in an additional $16 revenue for Columbus and local media attention.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted specialized fitness assessments for class participants resulting in tailored Zumba routines for diverse fitness levels.
  • Efficiently managed client registrations for special Zumba events, ensuring classes reached full capacity with waitlists maintained at 80%.

Affiliations

  • Association for Applied Sport Psychology (AASP) Member
  • Rotary International
  • State-Level Fitness Council Participant in Texas
  • International Association of Administrative Professionals
  • American Council on Exercise (ACE) Certified Professional
  • American Marketing Association
  • Student or Trainer under process in Fitness/Dance Programs
  • Featured Speaker at metric Fitness and Dance Expo in 2016
  • American College of Sports Medicine (ACSM) Member
  • American Medical Informatics Association

Certifications

  • Specialty License in Zumba Toning from standard - 2018
  • Specialty License in Zumba Kids & Kids Jr. from framework - 2015
  • CPR/AED Certification from program - 2016
  • Cisco Certified Network Associate (CCNA)
  • NASM Certified Personal Trainer (CPT) - 2021
  • CPR/AED & First Aid Combo Certification from initiative - 2015
  • Certified Functional Strength Coach (CFSC) Level 1 - 2022
  • Circuit Training Instructor Certification from Lakeside Partners - 2020
  • ACE Group Fitness Instructor Certification - 2017
  • Spinning® Instructor Certification from framework - 2019

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