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Skills

  • Computer literate
  • CRM Systems
  • Multi-Task Management
  • Time management skills
  • Customer satisfaction
  • Territory Sales Experience
  • Team building
  • Problem resolution
  • Contract auditing
  • Heavy lifting

Work Experiences

  • Was in charge of reviewing financial aid appeals and making secondary and final decisions on award packages.
  • Assessed student need.
  • Worked with community-based organizations to broaden the applicant pool's economic diversity.
  • Went over 16 financial statements in three years and reviewed them.
  • Assisted with preparation of annual reports to state and federal auditors, ensuring full compliance and zero audit findings over 2023.
  • Addressed unique financial challenges.
  • Processed one-of-a-kind financial aid profiles for Banking and Financial Services programs, including both undergraduate and graduate applications.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Processed federal financial aid verifications in accordance with OSHA guidelines.

Summaries

  • Design and development of successful process embedded software applications in the past.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Achieved a 70% improvement in repayment behavior.
  • Financial Aid Counselor is a creative Financial Aid Counselor who is dedicated to assisting students in finding valuable financial aid programs.
  • Framework are well-understood.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Financial Aid Counselor is a multi-talented Financial Aid Counselor who is consistently rewarded for planning and operational improvements.
  • Bilingual Loan Specialist with 13 years of experience processing loan applications and negotiating payments.
  • Motivated Financial Aid Counselor with experience managing large-scale projects, including budgeting and administration.
  • Over 17 years of experience assisting clients, scheduling payments, and reviewing credit histories.

Accomplishments

  • Enhanced departmental workflows through technological system upgrades, resulting in a 37% increase in financial aid processing speeds.
  • Solved
  • Recorded
  • Streamlined
  • Proposed
  • Managed
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Ensured
  • Integrated
  • Developed

Affiliations

  • American Marketing Association
  • International Association of Administrative Professionals
  • Certified Financial Aid Administrator® (CFAA) Designation
  • Association for Higher Education Compliance and Financial Aid
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • Project Management Institute
  • Free Application for Federal Student Aid (FAFSA) Certification Program
  • National Forum on Higher Education for the Public Good
  • Freemason
  • College Board Financial Aid Services Network

Certifications

  • Salesforce
  • Financial Aid Administrator Credential by Identified Organization
  • Certified Public Accountant
  • Certified Protection Officer (CPO)
  • Financial Counseling Certificate Program
  • Cisco Certified Network Associate (CCNA)
  • Strategic Enrollment Management Certification by AACRAO
  • Certified Financial Aid Specialist (CFAS)
  • Financial Aid and Loan Counseling Certification
  • Student Aid Index Calculation and Analysis Certification

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