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Skills

  • Communications
  • MS Office
  • Positive learning process
  • Quick learner
  • Problem resolution
  • Microsoft Office
  • Computer literate
  • Budgets
  • Tax preparation
  • Customer satisfaction

Work Experiences

  • Assisted in the design and launch of a web-based student aid calculator that improved inquiry-to-application conversion by 32%.
  • Oversaw social media outreach programs aimed at informing prospective students about financial aid options.
  • Processed one-of-a-kind financial aid profiles for Banking and Financial Services programs, including both undergraduate and graduate applications.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Allocated $4 in institutional scholarships.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Addressed unique financial challenges.

Summaries

  • Framework are well-understood.
  • Adept at managing financial documents.
  • All credit procedures are well-understood.
  • Interested in connecting potential applicants to underutilized government and private assistance programs.
  • Financial Aid Officer with 4 years of experience assisting students in achieving their full potential through education.
  • Accomplished financial aid professional with a track record of analyzing $16 annually to ensure compliance with all federal, state, and institutional regulations.
  • Achieved a 70% improvement in repayment behavior.
  • Accomplished financial aid professional.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Recognized on a regular basis for outstanding performance and contributions to the Banking and Financial Services industry's success.

Accomplishments

  • Design: Responsible for creative design for prominent initiative.
  • Advised students on debt management and repayment options, increasing awareness of loan forgiveness programs by 74%.
  • Improved
  • Collaborated closely with program to ensure students met SAP requirements, aiding in reducing drop-out rates by 17%.
  • Proposed
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Coordinated financial aid audit activities, resulting in a 34% reduction in corrective findings from 2020 to 2019.
  • Identified
  • Created
  • Reduced

Affiliations

  • Jaycees
  • Financial Literacy Education Instructor Certification
  • Financial Aid Specialist Certification (PMP)
  • Association of American Colleges and Universities (AAC&U)
  • Federal Perkins Loan Coalition
  • Council for Opportunity in Education (COE)
  • United States Department of Education Federal Direct Loan Program (2022)
  • National Association of Student Financial Aid Administrators (NASFAA)
  • Coalition of State University Aid Administrators (COSUAA)
  • National Financial Aid Administrators Council (2019)

Certifications

  • Certified Loan Repayment Assistance Specialist (CLRAS)
  • Satisfactory Academic Progress (SAP) Training and Certification
  • Salesforce
  • Data Security Certification for Federal Aid Programs
  • SHRM Senior Certified Professional (SHRM-SCP)
  • FERPA (Family Educational Rights and Privacy Act) Compliance Training
  • Student Loan Forgiveness Program Certifications
  • Financial Aid and Loan Counseling Certification
  • Project Management Professional (PMP)
  • National Association of Student Financial Aid Administrators (NASFAA) Certification

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