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Skills

  • Process automation
  • Pipeline development for new markets
  • MS Office
  • Data-driven decision making
  • Negotiation with C-level clients
  • Digital Transformation Implementation
  • Method equipment
  • Delivering Executive-Level Presentations
  • Benchmarking and competitive analysis
  • EBITDA growth maximization

Work Experiences

  • Achieved Outstanding Service Award.
  • Achieved a 31% reduction in energy consumption.
  • Achieved EBITDA growth of 29%.
  • Provided targeted advice on issues such as applicable employment regulations, compensation strategies, and internal systems to assist businesses in modernizing antiquated or ineffective practices.
  • Collaborated with stakeholders and developers.
  • Conducted data analysis on initiative for Harbor & Co., identifying 15 process inefficiencies, which led to a 63% improvement in production.
  • Addressed strategic optimization.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted cross-industry analysis to optimize risk assessment, decreasing client’s operational bottleneck by 17 of hours per week.
  • Transported Tableau to two years customer locations.

Summaries

  • Achieved 39% reduction in manual operations.
  • Collaborated with sales teams.
  • Achieved 31% faster delivery times.
  • Achieved measurable business results.
  • Achieved $3 in savings.
  • Strong project management skills and a data-driven approach characterize this decisive leader.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Achieved 65% profitability increase.
  • Collaborated with sales teams to develop go-to-market strategies that achieved 54% market share growth in the competitive the Pacific Northwest industry.
  • Miscellaneous systems, compensation strategies, and benefit packages are all familiar to me.

Accomplishments

  • Documented and resolved procedure which led to process.
  • Developed and implemented a client relationship management process that increased client retention by 83% in 2022.
  • Collaborated with CXOs to define go-to-market strategies, achieving 64% market share growth over 6 quarters.
  • Achieved Employee of the Year for delivering high-stakes consulting engagements 5 months ahead of schedule while staying 64% under budget.
  • Created a dynamic, data-backed consultant training program that improved productivity by 59% and reduced onboarding time by 16 weeks.
  • Led competitive benchmarking and pricing restructuring projects, resulting in increased profitability by 71% for Cedar Works.
  • Designed and executed an enterprise-wide customer retention strategy, improving client satisfaction by 38% in several months.
  • Mentored project teams on agile methodology, contributing to 76% reduction in project turnaround time.
  • Developed robust pricing strategies in competitive markets, leading to 61% margin increases for Cedar Works.
  • Drove successful change management initiatives, transitioning Summit Group to remote operations for 4 employees in 2023.

Affiliations

  • Certified ScrumMaster (Scrum Alliance)
  • Digital Transformation and Innovation Network
  • Harvard Business School Executive Education Alumni Association
  • Consulting Engineers and Management Professionals Society (CEMPS)
  • Association of Information Technology Professionals
  • Global Leadership Network Association
  • Institute for Chief Data Officers (ICDO)
  • Association for Computing Machinery
  • Toastmasters
  • Society of Women Engineers

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in IT Service Management (CITSM) - 2018 - Beacon Labs
  • Risk Management Professional (PMI-RMP) - Project Management Institute, 2022
  • Salesforce
  • Professional in Business Analysis (PMI-PBA) - method
  • AWS Certified Solutions Architect - 2022 - Beacon Labs
  • Data Science Professional Certificate 2019 - Ironclad Systems
  • Certificate in Strategic Management - Ironclad Systems - 2019
  • Lean Six Sigma Black Belt – 2024, Northwind
  • Executive Leadership Certification, Cedar Works - 2017

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