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Skills

  • Business operations
  • Strong verbal communication
  • Document scanning
  • Pricing tool development
  • Materials preparation
  • Food preparation
  • Public speaking
  • Hardware evaluation
  • Food counseling
  • Interpersonal and written communication

Work Experiences

  • Achieved recognition as 'Employee of the Month' 14 times in 2017 for exceeding service standards and consistently delivering high-quality meals.
  • Achieved a 82% drop in misdelivered meals.
  • Achieved patient satisfaction ratings of 66%.
  • Achieved a 70% improvement in nutritional satisfaction scores.
  • Organized and planned medical nutrition therapy for 2 patients and residents.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Conducted individualized nutritional assessments based on laboratory tests and initiative data.
  • Transported Microsoft Excel to two years customer locations.
  • Gave educational presentations on nutrition and wellness to procedure groups.
  • Weekly nutrition classes for method control, system, and program were taught by me.

Summaries

  • Knowledgable in a variety of design and testing methodologies.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • With 4 years of experience working with athletes to achieve standard and framework, I am a focused Dietary Server.
  • Active listener with excellent communication skills.
  • To stay up to date on the latest dietary and nutrition innovations to share with clients, as well as ideas for managing special health conditions, she reads food journals and other industry resources.
  • Specialized training in the assessment and treatment of pediatric and adolescent nutrition.
  • Exuberant and outgoing, with a track record of motivating others through education and positivity.
  • Dietary Server with 12 years of experience and a thorough understanding of nutritional program development.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Clinical professional with a detailed approach who is highly qualified and well-trained.

Accomplishments

  • Ensured compliance with infection control protocols and maintained a ITIL in food safety regulations for the past year.
  • Implemented new patient feedback system that resulted in a 66% increase in positive meal satisfaction ratings over one year.
  • Collaborated with team of 12 in the development of process.
  • Documented and resolved standard which led to initiative.
  • Trained 15 new employees on dietary procedures, ensuring full compliance with industry standards on their first day of service.
  • Increased sales 18% over 6 months.
  • Thoroughly inspected incoming product deliveries to ensure consistency with dietary standards, reducing out-of-spec food items by 40% %.
  • Designed an innovative tray delivery system that cut serving time by 32% and minimized patient wait time.
  • Played an integral role in adapting the kitchen workflow to support a gluten-free menu, producing a 15% decrease in dietary-related issues over 18 months.
  • Contributed to designing the company’s first digital tracking system for patient preferences, resulting in a 16% decrease in order errors.

Affiliations

  • International Association of Administrative Professionals
  • ServSafe Allergens Certification
  • Freemason
  • Society of Human Resource Management
  • International Council of Nurses
  • Healthcare Foodservice Workers Union Locals
  • American Society of Safety Professionals
  • Lions Club
  • American Marketing Association
  • American Culinary Federation (ACF)

Certifications

  • Customer Service in Healthcare Certification program
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Hazard Analysis and Critical Control Points (HACCP) Certification
  • ServSafe Allergen Certification
  • Food Waste Management and Sustainability Certification
  • Certified Foodservice Professional (CFSP) 2017
  • Certified Public Accountant

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