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Skills

  • Data-driven decision making
  • Operational improvement
  • Distribution center management
  • Microsoft Office Suite proficiency
  • Cross-functional team collaboration
  • Employee training and development
  • Regulatory compliance
  • Multitasking in high-pressure environments
  • Communications
  • Project organization

Work Experiences

  • Achieved a 19% reduction in workplace accidents.
  • Increased market share and earned #18 ranking by leapfrogging competitors.
  • Returned change and currency and processed debit and credit card payments with a 14% accuracy rate.
  • Achieved 35% pass rate on inspections.
  • Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
  • Increased sales by 11% by providing purchase advice and promoting additional products.
  • Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
  • Achieved a 85% improvement in worker retention.
  • Applied the system across the department in 2017.
  • Educated customers about promotions to increase sales.

Summaries

  • Adept at managing large teams.
  • Accomplished in increasing operational efficiency.
  • Costs were consistently reduced while profits were increased.
  • Paint Department Supervisor is a multi-talented Paint Department Supervisor who is consistently rewarded for planning and operational improvements.
  • Skilled in employee training and utilizing organized approaches to handle daily planning, scheduling, and customer service needs.
  • Achieved results-oriented performance.
  • Adept at managing large teams of up to 15 employees, ensuring that all safety regulations are followed and productivity targets are achieved.
  • In-depth knowledge of all aspects of store operations, as well as the ability to identify and capitalize on improvement opportunities.
  • Client-facing professional with a positive attitude and expertise in process improvement and risk assessment.
  • Loss prevention, recordkeeping, and team leadership are all skills she possesses.

Accomplishments

  • Managed production schedules between shifts, minimizing downtime and reducing production delays by 8 hours per week.
  • Documented and resolved category which led to standard.
  • Championed new employee feedback initiatives, decreasing turnover by 74% within the paint department over 2016.
  • Investigated and resolved workflow bottlenecks, increasing hourly output by 17%.
  • Led change management and system integration initiatives for new ERP software to improve paint order tracking, reducing fulfillment errors by 83%.
  • Negotiated pricing contracts with suppliers, saving the company $10 annually on paint and related materials.
  • Improved workplace hazard identification procedures, achieving a 11-year incident-free milestone within the paint department.
  • Generated custom production reports using Workday to keep upper management informed, leading to more data-driven decision-making.
  • Introduced a predictive maintenance schedule for production equipment, reducing unplanned downtime by 46% and extending machine life.
  • Introduced color consistency checks that decreased customer complaints related to mismatched colors by 28%.

Affiliations

  • Rotary International
  • Toastmasters
  • International Organization for Standardization (ISO) Certification Training
  • Surface Coatings Association category Membership
  • Environmental Health & Safety (EHS) Professionals Association
  • Society of Women Engineers
  • Advanced Paint Technology Development Training 2015
  • American Manufacturing Society Membership
  • American Coatings Association (ACA)
  • American Society of Safety Professionals

Certifications

  • First Aid/CPR Certified
  • Team Leadership Certificate for Manufacturing Supervisors
  • Certified Safety and Health Official (CSHO)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Lean Six Sigma Green Belt Certification
  • Certified Hazardous Materials Manager (CHMM)
  • Supply Chain Management Fundamentals by Global Supply Chain Institute
  • CompTIA A+ Technician
  • National Association of Corrosion Engineers (NACE) Coating Inspector Level 1 Certification
  • ANSI-accredited Paint Application and Finishing Technician Certification

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