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Skills

  • Time management
  • Data entry
  • Dispute resolution
  • Process optimization
  • ERP software
  • Statutory Reporting
  • Problem resolution
  • Business operations
  • Organization
  • Client account management

Work Experiences

  • Achieved 54% alignment.
  • Assisted management by processing invoices and documents and ensuring that they were delivered on time every time.
  • Achieved a 48% improvement in operational efficiency.
  • Used Salesforce to verify deposits, correct discrepancies, and process end-of-day paperwork with 14% accuracy.
  • Achieved a balance reconciliation rate of 34%.
  • Achieved a 20% reduction in manual entries.
  • Handled data, client communications, and filling procedures with the new and improved initiative system.
  • Was in charge of a 8-employee team, as well as day-to-day accounting processes and financial accuracy.
  • Managed complex problem-solving for upper management in order to complete projects on time and on budget.
  • Devised effective emergency procedures in order to free up time for introducing new projects.

Summaries

  • Trained in standard financial tasks, quick to pick up new information, and extremely professional.
  • Accounting Clerk with strong math skills and a broad understanding of performance reporting and program financial management.
  • Microsoft Excel is a skill that I've honed over the years.
  • Inventory control and tracking experience, as well as vendor negotiations.
  • With 7 years of experience working with program accounts, Precise Accounts Payable Specialist.
  • Expert Accounts Payable Specialist with in-depth knowledge of process improvement.
  • Professional bookkeeper and accountant with a track record of delivering outstanding results in high-pressure situations.
  • Desire to apply performance reporting knowledge, quality assurance and performance reporting abilities in a new Adjustment Transaction Processor position with a growing Miscellaneous company.
  • Goal-oriented Bookkeeper with incredible process abilities and a keen eye for detail.
  • Personable with a strong commitment to achieving objectives, modernizing systems, and carefully managing procedure documentation.

Accomplishments

  • Used advanced financial software including Tableau to identify discrepancies, resolve issues promptly, and reduce adjustment wait times.
  • Managed a caseload of 11 adjustment disputes, ensuring resolution within several months as aligned with client service-level agreements.
  • Ensured transactions were processed in alignment with company policies, enhancing audit readiness and passing audits with CPA compliance.
  • Resolved product issue through consumer testing.
  • Investigated and processed up to 6 adjustment transactions daily, maintaining a 45% accuracy rate amidst high volumes.
  • Leveraged ServiceNow to automate manual adjustment procedures, reducing manual workload by 39% and cutting transaction times.
  • Assumed lead role in addressing escalated adjustment disputes, decreasing escalation rates by 60% over 18 months.
  • Reduced the volume of manual financial adjustment requests by 37% within one year by optimizing error detection processes.
  • Worked cross-functionally with accounting and risk management teams, achieving a 21% decrease in fraudulent transactions over 6 months.
  • Trained a team of 12 processors in best practices for handling errors, enhancing departmental efficiency by 18%.

Affiliations

  • European Association for Transaction Processing
  • International Association of Bookkeepers (IAB)
  • American Medical Informatics Association
  • Credit Research Foundation (CRF)
  • Certified Internal Auditor (CIA)
  • International Federation of Accountants (IFAC)
  • American Society of Safety Professionals
  • National Association of Social Workers
  • Global Consulting Group on Financial Transaction Management
  • Certified Financial Services Auditor (CFSA), Institute of Internal Auditors

Certifications

  • CompTIA A+ Technician
  • Transaction Services and Reconciliation Fundamentals
  • ServSafe
  • ISO 9001:2015 Certification on Quality Management
  • Certified Financial Services Auditor (CFSA)
  • Certified Payment Processing Specialist (CPPS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Risk Management and Compliance Certification
  • SHRM Certified Professional (SHRM-CP)
  • Transaction Processing and Operations Certificate

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