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Skills

  • Cash deposit preparation
  • Insurance Verification
  • Organizing packages
  • Copying medical records
  • Strong interpersonal skills
  • Schedule management
  • Coordinating program activities
  • Recruiting
  • Phone call answering
  • Filing

Work Experiences

  • Answered 16 calls per 18 months to help customers with their questions and concerns.
  • Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy.
  • Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.
  • Answered incoming calls, responded to phone calls and in-person requests, handled internal communications, and greeted visitors in the reception area.
  • Checked for compliance with local regulations in new projects and developments, issued violations, and determined the necessary corrective actions.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Researched method, system, and metric information to support streamlined.
  • Was in charge of HR documentation, which included filling out forms, reports, and records.
  • Increased customer retention by effectively resolving problems.
  • Managed client correspondence and communications while optimizing office functions.

Summaries

  • With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks.
  • Registration Specialist is a meticulous Registration Specialist who is dedicated to completing administrative tasks with zeal.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Ready to take on a new challenge in an exciting position with a Miscellaneous company to help them achieve even greater success.
  • With 18 years of experience as Registration Specialist in Phoenix, I am organized and hardworking.
  • Motivated Office Automation Clerk looking for a new job where her team leadership and budget management skills can be put to good use.
  • Customer service, meeting scheduling, travel arrangements, task prioritization, and file management are among the skillsets of this resourceful and experienced Administrative Assistant.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.
  • Registration Specialist is a multi-talented Registration Specialist who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Audited patient files and corrected data inaccuracies, resulting in 6% compliance with regulatory standards.
  • Gathered and processed patient feedback to refine intake processes, leading to an 62% improvement in patient interaction ratings.
  • Documented and resolved system which led to method.
  • Achieved certification through the SAP, metric.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed framework area.
  • Computer Proficiency: Created PowerPoint presentations that were successfully used for business development.
  • Management Support: Ensured smooth operations by supporting executive team.
  • Accomplished metric through procedure.
  • Billing: Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.

Affiliations

  • Healthcare Financial Management Association (HFMA)
  • Accreditation Council for Accountable Care (ACAC) Membership
  • Accredited by the Patient Relationship Management Association (PRMA)
  • Business Office Professionals Alliance (BOPA)
  • Toastmasters
  • Electronic Health Record (EHR) Certification
  • Certified Healthcare Access Manager (CHAM) from NAHAM
  • Healthcare Leadership Council (HLC)
  • American Medical Informatics Association
  • Project Management Institute

Certifications

  • Apple Certified Associate (ACA)
  • CompTIA Security+
  • ServSafe
  • Certified Public Accountant (CPA)
  • Healthcare Customer Service Certification (HCSC) - American Academy of Healthcare Providers (AAHP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Healthcare Access Manager (CHAM) - procedure
  • Microsoft Certified Systems Engineer (MCSE)
  • Patient Services Specialist Certification - Massachusetts

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