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Skills

  • Category equipment
  • Organization
  • Facilities oversight
  • MS Office
  • Multi-tasking under time constraints
  • Research and data collection
  • Team management
  • Cross-departmental communication
  • Legal and regulatory compliance
  • Training program development

Work Experiences

  • Conducted statistical analysis on target accuracy and performance metrics, increasing overall training effectiveness for users by 37%.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Analyzed traffic and range utilization.
  • Achieved Top Performer for range excellence.
  • Built strong relationships with external vendors.
  • Looked for industry trends on social media and through online sources.
  • Conducted statistical analysis on target accuracy.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Authored monthly safety bulletins.
  • Addressed issues in real-time.

Summaries

  • Strengths in quality assurance and stakeholder engagement backed up by Miscellaneous training.
  • Working to maintain wildlife balance and save habitats for the past 15 years.
  • Creative and technically proficient with a strong background in event coordination, leading the method competition with 6 participants, boosting membership interest by 52%.
  • Achieved a 78% increase in facility performance.
  • Collaborative leader experienced in organizing large-scale shooting competitions, increasing facility membership interest by 54% and ensuring successful event execution.
  • Contributed to a 43% reduction in operational downtime.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Budget-conscious Range Supervisor managing $14 in resources while increasing public range availability by 45% and securing key contracts for the facility.
  • Consistently exceeds performance targets, with skills in equipment maintenance and repair contributing to a 70% reduction in operational downtime.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Piloted a range training module using Asana, increasing knowledge retention among employees by 75%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Documented and resolved method which led to procedure.
  • Reduced onboarding time by 12 weeks for new hires by developing a streamlined training program focused on key competencies.
  • Executed a comprehensive threat detection and emergency response plan, ensuring preparedness and reducing critical response times by 18 minutes.
  • Innovated a user feedback program to measure patron satisfaction, resulting in a 47% rise in positive reviews and actionable suggestions.
  • Delegated daily task responsibilities to a team of 2, maintaining full operational coverage even during peak usage periods.
  • Standardized small arms repair procedures, reducing average maintenance time by 18 hours and improving range uptime.
  • Implemented a new scheduling system that increased range availability by 22% based on observed data trends and peak hour analysis.

Affiliations

  • Professional Outdoor Media Association (POMA)
  • Member of Council to Advance Hunting and the Shooting Sports
  • Firearms Instructor Certification by Beacon Labs
  • Project Management Institute
  • American Society of Safety Professionals
  • Continuing Education Member of the International Public Safety Association (IPSA)
  • Certified Firearm Specialist by NAFLFD 2019
  • Certified Ammunition Specialist by Brightline
  • Association for Computing Machinery
  • Executive role in the Firearms Safety Training Academy Boston

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Certified Range Safety Officer (RSO) - Vantage
  • Tactical Range Management (TRM) Certification
  • Hazmat Train-the-Trainer Certification
  • Emergency Care & Safety Institute (ECSI) First Aid & CPR Certification
  • CompTIA A+ Technician
  • Certified Law Enforcement Firearms Instructor
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)

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