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Skills

  • Cross-agency cooperation
  • De-escalation techniques
  • Performance monitoring and reporting
  • Drug diversion understanding
  • Risk and needs assessments
  • Multidisciplinary teamwork
  • Interviews
  • Effective communication with legal entities
  • Adolescent brain development expertise
  • Trauma-informed care

Work Experiences

  • Achieved 51% reduction in first-time juvenile detention placements.
  • Achieved a 25% decrease in disciplinary infractions.
  • Achieved 33% increase in case resolution within court deadlines.
  • Achieved 72% reduction in arrest rates for the probation population.
  • Collaborated with initiative customers to determine their needs and deliver process service.
  • Proposed special community service rehabilitation programs to assist offenders even more.
  • Averted legal delays.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Ensured that all legal requirements were followed and made 18 office, home, and workplace visits per week.
  • 77% successfully avoided reoffending.

Summaries

  • Professional with strong communication, organizational, and interpersonal abilities.
  • Advocated for policy reforms.
  • Applied family mediation techniques.
  • Collaborative Juvenile Probation Officer with success in advocating for policy reforms that resulted in the passing of new youth rehabilitation-focused legislation in 2016.
  • Collaborated with social services and community partners.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Achieved high satisfaction rates in victim-offender reconciliation programs.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of performance reporting and team leadership as well as performance reporting training.
  • Committed to juvenile rehabilitation.

Accomplishments

  • Achieved Employee of the Year by maintaining a probation compliance rate of 19% over several months.
  • Integrated digital case management systems, cutting down processing time by 27% and improving data accuracy.
  • Streamlined processes for court reporting, reducing documentation time by 27% while improving accuracy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Revised and improved probation protocols to stay compliant with evolving legal standards, increasing overall efficiency by 68%.
  • Managed a caseload of 12 juvenile offenders while maintaining an 19% success rate in probation terms completion.
  • Successfully managed probation violation cases and ensured immediate reporting of violations, maintaining 57% accuracy and efficiency in court referrals.
  • Facilitated and oversaw community partnerships to provide vocational training for 7 juvenile probationers, leading to 29% job placement success.
  • Resolved product issue through consumer testing.
  • Collaborated with mental health professionals to create targeted rehabilitation plans, reducing reoffending rates by 85%.

Affiliations

  • International Association of Administrative Professionals
  • National Association of Drug Court Professionals (NADCP)
  • Center for Juvenile Justice Reform (CJJR)
  • National Network for Safe Communities (NNSC)
  • National Reentry Resource Center (NRRC)
  • Council for Accreditation for Counseling and Related Educational Programs (CACREP)
  • Society of Human Resource Management
  • American Correctional Association (ACA)
  • International Council of Nurses
  • Association for Counseling and Development in Juvenile Justice (ACDJJ)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Restorative Justice Facilitator Certification
  • National Partnership for Juvenile Services (NPJS) Certified Juvenile Officer
  • National Juvenile Justice Association (NJJA) Certified
  • Professional Juvenile Supervision Specialist procedure
  • Certified Child Protection Professional (CCPP) Texas
  • Trauma-Informed Care Certification – Adolescent Track
  • Certification in Adolescent Brain Development by Beacon Labs
  • Certified Case Manager (CCM) – Juvenile Focus Track
  • Certified Public Accountant

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