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Skills

  • Business operations
  • 7 WPM typing speed
  • Operational improvement
  • Triaging patients
  • Employee timesheet processing
  • Document conversion
  • Patient scheduling
  • Correspondence handling
  • School records monitoring
  • Administrative support specialist

Work Experiences

  • Prepared detailed expense reports and capital expenditure requests.
  • Assisted Production Scheduler by managing personal documents, organizing calendars, and preparing meeting collateral.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Correspondence, reports, and special projects were among the tasks I assisted with.
  • Completed special projects to help the human resources department and the entire organization meet and exceed their objectives.
  • Aided the organization's objectives by ensuring that projects were in line with the mission of providing knowledge, information, expertise, and experiences in the field of speech and language pathology.
  • Answered incoming calls, responded to phone calls and in-person requests, handled internal communications, and greeted visitors in the reception area.
  • Kept management and clients informed about the production's progress.
  • Helped senior administrative professionals with their day-to-day tasks.
  • Maintained strict confidentiality to maintain customer confidence and protect operations.

Summaries

  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Customer service skills that are second to none.
  • To improve the efficiency of procedure operations, they are well-coordinated in maintaining optimal inventories and supporting documentation.
  • Customer service, meeting scheduling, travel arrangements, task prioritization, and file management are among the skillsets of this resourceful and experienced Administrative Assistant.
  • Committed to implementing and managing effective systems while adhering to performance and productivity standards.
  • Ready to take on a new challenge in an exciting position with a Customer Service company to help them achieve even greater success.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as system and process.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Production Scheduler who is detail-oriented and has 18 years of experience assisting with metric production oversight.
  • Production Scheduler is a dependable and enthusiastic Production Scheduler with 5 years of front desk management experience.

Accomplishments

  • Training: Responsible for training all new employees to ensure continued quality of customer service.
  • Resolved product issue through consumer testing.
  • Expanded scheduling capacity by integrating ServiceNow across facilities, reducing overall project completion times by 18%.
  • Collaborated with cross-functional teams to optimize resource allocation, resulting in 11 fewer production delays per month.
  • Computer Proficiency: Created PowerPoint presentations that were successfully used for business development.
  • Generated a dynamic model for production planning that adapted to real-time changes, cutting changeover time by 33%.
  • Inventory Management: Managed inventory and office budgeting for supplies for busy office of 3.
  • Collaborated with team of 9 in the development of program.
  • Led a cross-functional team in a lean manufacturing project, resulting in reduced lead times and cutting idle time by 61%.
  • Event Planning: Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.

Affiliations

  • International Society of Logistics (SOLE)
  • American Production and Inventory Control Society (APICS)
  • Institute for Supply Management (ISM)
  • National Society of Professional Engineers (NSPE)
  • Automation and Robotics Forum for Manufacturing Professionals
  • Toastmasters
  • Certified Supply Chain Professional (CSCP) through APICS
  • Association for Supply Chain Management (APICS)
  • Lions Club
  • Association for Computing Machinery

Certifications

  • Economic Order Quantity (EOQ) Optimization Certification
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP) - 2020 - Harbor & Co.
  • ServSafe
  • Advanced OEE (Overall Equipment Effectiveness) Practitioner Certificate
  • CompTIA A+ Technician
  • Manufacturing Scheduling Specialist Certification by process
  • Certified in Planning and Inventory Management (CPIM) - 2023, APICS
  • Agile Project Management Certification for Manufacturing 2024
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)

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