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Skills

  • Coax Cable Installation Knowledge
  • Documentation of Fiber Installations
  • Budgets
  • Customer service
  • Team management
  • System Repair
  • Project organization
  • Fiber Optic Cable Pathway Design
  • Preventive maintenance scheduling
  • Fiber Network Traffic Management

Work Experiences

  • Built and maintained fiber infrastructure in hazardous conditions such as extreme temperatures or confined spaces, ensuring no compromise in quality.
  • Achieved a 77% increase in connectivity over 2016.
  • Collaborated with engineers in troubleshooting fiber optic performance.
  • Completed assessments within the second quarter.
  • Achieved zero safety incidents for 2015.
  • Achieved Outstanding Service Award for exceptional project management and client satisfaction while overseeing a high-volume fiber deployment in 2017.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with engineers in troubleshooting and analyzing fiber optic performance metrics, reducing incident response time by 9%.
  • Collaborated with category customers to determine their needs and deliver metric service.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Completed installations across 13 major sites.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished Fiber Technician.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Fiber Technician with 10 years of successful data analysis and risk assessment experience.
  • Adept at fiber splicing and cable termination with precision, achieving flawless connections for installations across 3 major commercial and industrial sites.
  • Achieved signal loss below program dB.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at cable termination.
  • Excellent planning and communication abilities.

Accomplishments

  • Resolved product issue through consumer testing.
  • Successfully managed 15 high-risk fiber repairs, restoring service and minimizing customer disruption.
  • Partnered with engineers to design and implement a fiber optic backbone, increasing throughput by 29%.
  • Upgraded fiber trunk lines resulting in a 32% boost in digital service tiers for Meridian.
  • Managed a $189,000 fiber optic installation budget, reducing costs by 50% through effective resource allocation.
  • Successfully installed over 4 miles of fiber optic cable, improving data capacity and signal strength for Lakeside Partners across multiple projects.
  • Supervised a team of 11 technicians during a multi-site fiber installation project, ensuring consistent quality standards.
  • Trained 4 new hires on fiber optic installation best practices, resulting in a training time reduction of 63%.
  • Upgraded fiber optic systems for a Boston-based company, improving signal integrity and reducing latency by 24%.
  • Developed fiber installation blueprints that reduced material waste by 50% across multiple projects.

Affiliations

  • Association for Computing Machinery
  • National Telecommunications Cooperative Association (NTCA)
  • Network Development Group (NDG) – Fiber Specialist
  • Broadband Forum
  • Jaycees
  • International Brotherhood of Electrical Workers (IBEW)
  • Society of Human Resource Management
  • Smart Cities Council
  • American Medical Informatics Association
  • National Cable Television Institute (NCTI)

Certifications

  • Certified Fiber Optics Specialist/Outside Plant (CFOS/O) - Northwind
  • Advanced OTDR Fiber Testing Specialist Certification - Beacon Labs
  • Fiber Network Troubleshooting and Maintenance Certification - Beacon Labs
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Fiber-to-the-Home (FTTH) Network Design Certification - Ironclad Systems
  • BICSI Installer 2 Fiber Certification - Summit Group
  • Certified Cable Testing Technician - Lakeside Partners
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)

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