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Skills

  • Collaborative teamwork with nursing staff
  • Wound care specialist
  • Responding to emergencies
  • Patient Assessments
  • Case management
  • Chronic disease management
  • Supporting personal needs
  • Medical office administration
  • Documenting behaviors
  • Inpatient care

Work Experiences

  • Cleaned and sterilized equipment to reduce the risk of patient infection and cross-contamination.
  • Collaborated with pharmacists to review medication regimens.
  • Conducted intake screenings.
  • Assisted residents with medication management.
  • Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
  • Was in charge of overseeing and maintaining the patient rooms, group living areas, and nurse stations.
  • Agreed to work extra shifts and hours to maintain proper staffing and floor coverage during busy periods and holidays.
  • Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.
  • Adhered to regulatory compliance for PMP standards.
  • Collaborated with nursing staff.

Summaries

  • With compassion and attention to detail, she is skilled at addressing patient needs.
  • Proven track record of building strong patient relationships in order to provide excellent care and patient education.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of strategic planning and client relations as well as project management training.
  • Excellent time management, prioritization, and relationship-building abilities.
  • Addressed discrepancies in a timely manner.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Demonstrating performance reporting and project management expertise in a healthcare setting for 17 years.
  • Achieved a 24% reduction in patient medication errors.
  • Bilingual multi-tasker committed to assisting team goals in order to provide high-quality care.

Accomplishments

  • Resolved product issue through consumer testing.
  • Provided exceptional bedside assistance and mental health support to residents, leading to a 47% improvement in patient feedback scores over 6 months.
  • Handled emergency situations involving adverse drug reactions with composure, assisting in stabilizing patients swiftly and communicating actions to nurses immediately.
  • Ensured all prescription renewals and orders were completed within 6 months, allowing for uninterrupted patient care and medication adherence.
  • Tracked and analyzed patient response to new medications, collaborating closely with physicians and nurses to adjust treatment when necessary.
  • Designed a new workflow for high-volume medication distribution, reducing end-of-shift overtime hours by 17% in the past year.
  • Attended regular healthcare training, upgrading skills in pharmacy technology, infection control, and chronic disease management.
  • Assisted in the development of patient-specific medication plans for residents with chronic conditions, consistently improving adherence rates by 85% over one year.
  • Developed a medication tracking system using SAP, reducing refill processing times by 12 minutes per patient.
  • Played a key role in the success of framework annual state regulation audit with zero citations related to medication handling and storage.

Affiliations

  • Toastmasters
  • Council of Licensed Medication Aides (COLMA)
  • Diabetes Advocacy Group affiliated with procedure
  • International Council of Nurses
  • National Council of Certified Dementia Practitioners (NCCDP), certification in Dementia care
  • Freemason
  • Association for Medication and Treatment Management Professionals (AMTMP)
  • Project Management Institute
  • Association of Information Technology Professionals
  • Elder Care Workforce Alliance participation

Certifications

  • Medication Administration Training Program Certification program
  • Chronic Disease Patient Education Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Medical Office Manager (CMOM)
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Registered Medication Aide (RMA) Certification standard
  • Certified Infection Control Practitioner (CIC)
  • Certified Patient Care Technician/Assistant (CPCT/A)
  • State Registered Nurse Aide License (SRNA)

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