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Skills

  • Safety compliance
  • Certified Pallet Jack Operator
  • Excellent sense of direction
  • Doubles and Triples Endorsements
  • Operational improvement
  • Local route knowledge
  • Clean driving record
  • Budgets
  • Purchasing
  • Route planning and optimization

Work Experiences

  • Was in charge of warehouse improvement initiatives in order to improve operational efficiency.
  • Forecasted manpower requirements based on daily workload and company goals.
  • Followed pre-determined routes and completed timely drop-offs and pick-ups to meet route requirements.
  • Followed established routes with the help of maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Assisted passengers by collecting fares and providing information on schedules and routes.
  • Transported QuickBooks to two years customer locations.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Followed all federal, state, and local traffic laws and regulations to ensure that participants were transported safely.
  • Achieved a 40% reduction in safety incidents.
  • Estimated weights, heights, and centers of balance to make precise placements.

Summaries

  • Coach Driver is a highly motivated individual who excels at customs compliance, inventory control, customer service, and transportation logistics.
  • A meticulous transportation professional with a track record of inspecting buses efficiently before and after scheduled trips.
  • Exceptional organizational skills and attention to detail are required.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Strong knowledge of local routes and laws, as evidenced by 9 years in the industry.
  • Within Transportation, senior Coach Driver and outstanding performer in cross-functional collaboration and vendor management.
  • Excellent driving and supervisory skills, as well as a thorough understanding of traffic laws, allowed for the best possible results.
  • Dynamic communicator who consistently outperforms company goals and expectations.

Accomplishments

  • Created and led safety seminars for fellow drivers, focusing on risk mitigation and adhering to traffic regulations.
  • Recognized with Top Performer for enhancing passenger experience through exceptional customer service and communication.
  • Collaborated with team of 11 in the development of framework.
  • Spearheaded the introduction of a new route which attracted 16 new passengers and increased overall revenue by 17%.
  • Supervised the secure loading and unloading of passenger luggage, minimizing damage reports to near zero over category.
  • Assisted with new driver onboarding, training 3 new team members on customer service standards and safe driving techniques.
  • Used advanced GPS and route optimization systems, reducing average trip time by 16%, enhancing passenger satisfaction.
  • Collaborated with maintenance teams, ensuring timely completion of vehicle servicing and repair schedules, enhancing fleet reliability.
  • Contributed to the successful implementation of a hybrid vehicle fleet, decreasing emissions and improving fuel efficiency by 33%
  • Implemented a customer feedback system, raising passenger satisfaction by 44% over 2017, improving customer retention rates.

Affiliations

  • Rotary International
  • National Drivers Training Association (NDTA)
  • NATI Safety Director Certificate Program
  • National Association for Pupil Transportation (NAPT)
  • Federal Motor Carrier Safety Administration (FMCSA) Compliance Program
  • American Society of Safety Professionals (ASSP)
  • Certified Passenger Endorsement Specialist (PAS) via metric
  • National Safety Council (NSC)
  • Toastmasters
  • Motor Pool Supervisor Association (MPSA)

Certifications

  • Certificate in Eco-Driving and Fuel Management for Commercial Drivers
  • Accident Investigation for Bus Operators Certification
  • Class B Commercial Driver's License (CDL) with Passenger Endorsement
  • Cisco Certified Network Associate (CCNA)
  • Fleet Vehicle Preventative Maintenance Certification
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Public Transport Emergency Evacuation Protocols Certification
  • Certificate in Road Transport Management and Safety
  • School Bus Endorsement (S) Certification in Illinois

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