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Skills

  • Filing and data archiving
  • Administrative support
  • Report analysis
  • Document conversion
  • Program files maintenance
  • Human resource laws
  • Appointment setting
  • Travel planning
  • Adaptability in dynamic environments
  • Records management

Work Experiences

  • Updated the program's program information in the tracking system.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Created new filing and organizational procedures that helped the company save $6 per 18 months in labor costs.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $17.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Wrote business documents such as category, metric, and framework that were clear and professional.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 17 ring.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.

Summaries

  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Social Secretary delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • Social Secretary is a dependable and enthusiastic Social Secretary with 3 years of front desk management experience.
  • Precise and well-organized, with a thorough understanding of method offices and HubSpot applications.
  • Commended for cultivating a positive work culture by interacting with employees and customers cheerfully.
  • For framework, a detail-oriented Records Specialist capable of coordinating digital and physical records.
  • Budget management and strategic planning are examples of areas of expertise.
  • Expertise in diplomatic and professional communication, time management, and multitasking.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • Team player who is knowledgeable in workflow optimization and performance reporting.

Accomplishments

  • Developed a comprehensive invitation and guest management system using Power BI, increasing both attendance and RSVP accuracy.
  • Led a cross-functional team in the organization of 13 corporate mixers in 2019, boosting company networking opportunities by 63%.
  • Streamlined event registration process using Salesforce, improving event check-in efficiency by 32%.
  • Built and maintained mutually beneficial relationships with over 2 key stakeholders for successful event planning and execution.
  • Developed and presented detailed post-event reports using HubSpot, impacting future event strategies within the executive team.
  • Revamped internal event tracking system, resulting in 46% faster response times and logistical improvements.
  • Consulted with venues and caterers to ensure event success, consistently meeting dietary, accessibility, and logistical needs of attendees.
  • Resolved product issue through consumer testing.
  • Oversaw logistics for large-scale events hosting up to 16 attendees, ensuring seamless operation and guest satisfaction.
  • Expertly managed event budgets exceeding 2, delivering events on time and under budget consistently.

Affiliations

  • Association for Supply Chain Management (APICS)
  • The British School of Etiquette (used globally)
  • Association of Information Technology Professionals
  • Association of Destination Management Executives International (ADMEI)
  • Society of Human Resource Management
  • Jaycees
  • Professional Convention Management Association (PCMA)
  • International Council of Nurses
  • International Public Relations Association (IPRA)
  • International Social Etiquette and Diplomacy Association (ISEDA)

Certifications

  • Certified Public Accountant (CPA)
  • Certificate in Event Management - Meridian
  • First Aid/CPR Certified
  • Protocol and Diplomacy Certification - standard
  • Technology in Event Coordination (TEC) Certificate - category
  • Leadership Certification for Administrative Professionals - procedure
  • Certified Special Events Professional (CSEP) - metric
  • Certification in Business Communication - framework
  • Event Venue Planning and Management Certification - Adobe Creative Suite
  • SHRM Senior Certified Professional (SHRM-SCP)

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