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Skills

  • Contributions tracking and analysis
  • Supervision
  • Regulatory compliance
  • Process improvement
  • Business operations
  • Plan administration
  • Team management
  • Insurance coverage verification
  • Communications
  • Team building

Work Experiences

  • Automated benefit reconciliation processes using QuickBooks, which drove a 48% reduction in processing time.
  • Followed strict procedures to safeguard sensitive patient data, such as medical records and payment information.
  • Authored plan summary descriptions.
  • Authored plan summary descriptions and communications, increasing employee understanding and satisfaction by 32%.
  • Had an excellent attendance record and was always on time for work.
  • Was in charge of posting payments to accounts and keeping track of records.
  • Conducted annual plan reviews.
  • Administered annual non-discrimination testing for retirement plans.
  • Achieved results within one year.
  • Assisted plan participants with retiree health benefit applications.

Summaries

  • Strengths in workflow optimization and vendor management backed up by Miscellaneous training.
  • Collaborative Insurance Verification Specialist with a track record of establishing rapport with patients and maintaining data integrity.
  • Insurance Verification Specialist with 8 years of experience explaining benefits and tracking coverage.
  • Achieved $16 saved annually.
  • Accomplished with a precision-focus on monitoring market trends and recommending plan innovations, resulting in a 36% boost to the organization's benefit competitiveness.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Astute Plan Administrator with a track record of employee benefit outreach, improving understanding and participation by 43% in targeted campaigns.
  • Administered pension and retirement plans.

Accomplishments

  • Executed a prime compliance project addressing method plan improvements, resulting in zero audit findings during regulatory review.
  • Collaborated directly with fiduciaries to develop an improved investment policy statement (IPS), enhancing the company’s risk management strategy.
  • Enhanced participant satisfaction by conducting feedback surveys followed by targeted benefits education, achieving a 38% improvement in retention.
  • Implemented an automated contribution tracking system for method plan, reducing payroll errors by 63% and ensuring timely deposits.
  • Reconciled 11 discrepancies within contribution records, resulting in a 18 savings for the company.
  • Established a quarterly training program for human resources staff on ERISA compliance best practices, improving compliance rates by 68%.
  • Prepared regular financial projections for the retirement plan, helping senior management make proactive decisions on funding and compliance.
  • Collaborated with team of 18 in the development of standard.
  • Reduced overall plan administrative costs by 33% by identifying inefficiencies in plan operations and renegotiating service contracts.
  • Reviewed and approved 6 determination letters to confirm compliance with IRS rules and guidelines.

Affiliations

  • Society of Human Resource Management
  • Facilitator, Pension Planning Roundtable Meetings Chicago
  • Society of Actuaries (SOA) - Retirement Section
  • American Society of Pension Professionals & Actuaries (ASPPA)
  • Fellow, Society of Pension Professionals (SPP) 2020
  • Retirement Income Industry Association (RIIA)
  • International Foundation of Employee Benefit Plans (IFEBP)
  • Employee Retirement Income Security Act (ERISA) Advisory Council
  • Participant, National Risk Management Association (NRMA) Webinars
  • International Association of Administrative Professionals

Certifications

  • Certified Public Accountant
  • Risk Management Certificate Program Vantage
  • Accredited Investment Fiduciary (AIF)
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • Fundamentals of Payroll Certification (FPC)
  • Professional in Human Resources (PHR)
  • Retirement Planning Certificate Course from Brightline
  • Fiduciary Governance Certificate (FGC)
  • Society for Human Resource Management - Certified Professional (SHRM-CP)

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