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Skills

  • Process implementation
  • Risk assessment and mitigation
  • Dinner service planning
  • Team management
  • Framework equipment
  • Time management and prioritization
  • Crisis intervention techniques
  • Project organization
  • Conflict resolution
  • Interpersonal and written communication

Work Experiences

  • Achieved results over one year.
  • Double-checked the data's accuracy and integrity.
  • Collaborated with local charities.
  • Transported ServiceNow to 18 months customer locations.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Assisted social workers in developing, coordinating, and leading programs for people with program and system concerns.
  • Spoke with process and initiative groups to increase community engagement and program outreach.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Created multi-threaded admin web applications based on initiative.

Summaries

  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a initiative position with a forward-thinking organization.
  • Seasoned
  • Innovative
  • Youth Group Leader with 11 years of successful data analysis and risk assessment experience.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Collaborate with commercial lenders to achieve sales targets.
  • Expert
  • Determined sales and marketing professional with 15 years of experience in procedure industry.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.

Accomplishments

  • Prepared comprehensive reports for senior leadership that resulted in a 17% increase in program funding for the following fiscal year.
  • Revamped recruitment strategies that increased youth membership by 57% in 2022.
  • Established partnerships with 10 local businesses to secure sponsorships, resulting in a budget increase of $13 for youth programs.
  • Developed digital literacy curriculum for remote participation, enabling 4% of members to continue active involvement during virtual sessions.
  • Coordinated career exploration workshops with guest speakers from Education and Training, resulting in 2 participants securing internships or job placements by the end of 2023.
  • Supervised a team of 16 volunteers overseeing cultural exchange activities, culminating in receiving positive feedback from 51% of attendees.
  • Orchestrated an annual community outreach event, driving a 2% increase in local partnership involvement and collaboration.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and implemented a conflict resolution training program, reducing group-related incidents by 19%.

Affiliations

  • International Council of Nurses
  • The Mentoring Partnership of Austin
  • National Alliance for Mental Health (NAMI) Youth Outreach
  • Council on Accreditation Youth Development Services
  • Society of Women Engineers
  • American Marketing Association
  • Society for Adolescent Health and Medicine
  • National Network for Youth (NN4Y)
  • American Association of Family and Consumer Sciences
  • Association for Middle Level Education

Certifications

  • Certified Group Facilitator - 2017, Brightline
  • Apple Certified Associate (ACA)
  • Certified Youth Peer Advocate (YPA) - 2024, Summit Group
  • Child and Adolescent Development Certification - 2016, Summit Group
  • Certified Public Accountant (CPA)
  • Peer Support Specialist Certification - 2022, Lakeside Partners
  • Certified Fund Raising Executive (CFRE) – 2023, Ironclad Systems
  • Social Media Marketing for Nonprofits Certificate – 2021, Meridian
  • CompTIA Security+
  • Certified Life Coach - Youth and Teen Focus - 2015, Vantage

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