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Skills

  • Budgets
  • Proficient vision
  • Team management
  • Handling high-volume sales environments
  • Event Planning and Coordination (Tastings/Demos)
  • Cost negotiation and reduction
  • Relationship development
  • Operational improvement
  • Effective communication skills
  • Customer feedback improvement

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Boosted sales by $18 within the first four months.
  • Boosted overall sales performance by 15%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved sales growth of $11 in a single day.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Achieved $4 in sales over one quarter.
  • Accurately handled cash transactions.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Long hours are required to complete fast-paced work.
  • Applied waste management strategies.
  • By following strict guidelines in the creation of creative plating presentations, we were able to effectively demonstrate diversity.
  • Achieved results over 18 months.
  • Clear understanding of budget management and cross-functional collaboration as well as performance reporting training.
  • Achieved a 12% accuracy rate.
  • Optimized was recognized for outstanding contributions that resulted in initiative.
  • Boosted online repeat orders by $9.
  • Analyzed sales trends.
  • Recognized on a regular basis for outstanding performance and contributions to the Food and Beverage industry's success.

Accomplishments

  • Managed high-volume transactions during peak hours, maintaining a consistent average checkout time of 15 minutes per customer.
  • Operated the POS system with a consistent 74% transaction accuracy rate, effectively minimizing cash discrepancies.
  • Tracked and analyzed seasonal sales data to adjust promotional efforts, resulting in increased sales by 34% during framework.
  • Worked alongside management to forecast product demand, reducing unnecessary overstock of low-performing items and resulting in a 10% year-end savings.
  • Enhanced customer satisfaction by offering personalized product recommendations that boosted repeat business by 26%
  • Developed and executed new staff scheduling protocols, reducing missed shifts and improving staffing coverage by 30%.
  • Exceeded monthly sales targets by 66% through strategic upselling and cross-promotional food item suggestions.
  • Resolved product issue through consumer testing.
  • Implemented an efficient product rotation policy that reduced food waste by 42%, saving the store $5 annually.
  • Introduced a new in-store loyalty program which grew repeat customer purchases by 54% over 14 months.

Affiliations

  • National Frozen & Refrigerated Foods Association (NFRA)
  • Food Science and Technology Association (FSTA)
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • National Grocers Association (NGA)
  • American Cheese Society (ACS)
  • American Marketing Association (AMA) - Special Food Industry Division
  • Association for Computing Machinery
  • Association of Information Technology Professionals

Certifications

  • Retail Management Certification (RMC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)
  • Specialist in Food Technology Certification
  • Certified Professional – Marketing Sales & Service
  • Certified Food Handler (CFH)
  • CompTIA Security+

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