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Skills

  • Database administration
  • Internal auditing
  • Contract negotiation/review/drafting
  • Business Administration
  • Operational improvement
  • Time management skills
  • MS Office
  • Cross-functional team collaboration
  • Data Management
  • Client-focused

Work Experiences

  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
  • Answered an average of 5 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities on budget management and cross-functional collaboration.
  • Compounding, mixing, packaging, and labeling procedures were all implemented by me.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Accounting, budgeting, authorizing expenditures, and financial reporting were all under my control.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Independently solved problems and kept teams on task to handle a variety of business requirements.
  • Medical Office Manager is a multi-talented Medical Office Manager who is consistently rewarded for planning and operational improvements.
  • Independent worker with extensive medical experience and a meticulous nature dedicated to providing the best possible care to patients.
  • Professional with over 17 years of experience in fast-paced physician practices.
  • Excellent interpersonal skills and a thorough understanding of medical terminology are two of her strengths.
  • Looking for a job with Summit Group as a Medical Office Manager.
  • Ensures operational and service excellence by working effectively with cross-functional teams.
  • Japanese conversational abilities
  • Among his accomplishments is the creation of a method app for use in the framework industry.

Accomplishments

  • Integrated
  • Trained
  • Coordinated with clinical directors to streamline patient flow, increasing daily capacity by 15 patients while maintaining high patient satisfaction rates.
  • Researched
  • Developed financial reports that projected clinic revenue growth by 62% over 2020, leading to strategic decisions that facilitated the expansion of services.
  • Initiated
  • Designed and managed a marketing campaign centered around patient referral incentives that increased patient referrals by 72% within two years.
  • Solved
  • Achieved 58% growth in clinic’s patient base by leveraging community outreach initiatives and strategic partnerships with local healthcare providers.
  • Guided

Affiliations

  • National Association of Medical Staff Services (NAMSS)
  • National Association of Healthcare Access Management (NAHAM)
  • Physician Practice Roundtable (PPR)
  • Society of Women Engineers
  • American Society for Health Care Risk Management (ASHRM)
  • American Society of Medical Assistants (AMSA)
  • Association for Healthcare Philanthropy (AHP)
  • National Association of Professional Women (NAPW)
  • National Association of Medical Office Managers (NAMOM)
  • Project Management Institute

Certifications

  • Medical Office Administration Certificate from Lakeside Partners
  • Certified HIPAA Professional (CHP)
  • American Association of Healthcare Administrative Management (AAHAM) Certification
  • Credentialed Medical Records Specialist (CMRS)
  • CompTIA A+ Technician
  • Healthcare Management: An Online Program by framework
  • ServSafe
  • Certified in Healthcare Privacy and Security (CHPS)
  • Certified Business Analysis Professional (CBAP)
  • Certified Professional in Healthcare Quality (CPHQ)

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