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Skills

  • Documenting activities
  • MS Office
  • Customer service
  • Device Installation
  • Process improvement
  • HVAC system troubleshooting
  • Electric grid monitoring
  • Adherence to environmental standards
  • Construction site safety adherence
  • Budgets

Work Experiences

  • Crew lead responsible for removing unsafe materials.
  • Assisted in new equipment purchases.
  • Addressed system impacting critical utilities.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved cost reduction in 2015.
  • Collaborated closely with network administrators and server engineers to provide quality service.
  • Actively collaborated with other department teams to diagnose complex issues, reducing service request turnaround times by 32%.
  • Contributed to a project that replaced over 2 obsolete meters, reducing billing errors and increasing data accuracy by 62%.
  • Avoided power disruptions.
  • Achieved a 83% improvement in energy efficiency.

Summaries

  • Carried out efficient utility infrastructure installations.
  • Collaborative Utility Maintenance Worker.
  • Achieved significant reductions in average repair time.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Costs were consistently reduced while profits were increased.
  • Achieved results through cross-departmental cooperation.
  • Clear understanding of project management and client relations as well as cross-functional collaboration training.
  • Contributed to substantial cost reductions.
  • Accomplished Utility Maintenance Worker.
  • Contributed to cost savings exceeding $18.

Accomplishments

  • Partnered with senior leadership to enhance team-based task execution, resulting in improved repair times by 42% and incident resolution.
  • Streamlined procurement processes, reducing material costs for utility replacements by $8 annually.
  • Documented and resolved procedure which led to program.
  • Negotiated supplier contracts that reduced material expenses by $2 annually while maintaining high-quality standards.
  • Participated in training sessions related to environmental protection to ensure compliance during ongoing utility upgrades in sensitive areas.
  • Spearheaded the implementation of an HVAC system maintenance schedule, reducing complaints by 68% and improving energy efficiency.
  • Handled inventory management across 12 locations, ensuring timely delivery of parts and reducing stock shortages by 33%.
  • Supervised HVAC system upgrades in 3 buildings, improving overall system energy efficiency by 82%.
  • Leveraged predictive maintenance software, enabling the early detection of equipment failures and reducing reactive maintenance costs by 36%.
  • Coordinated program resolution with utility crews, successfully mitigating the impact and reducing service downtime by procedure.

Affiliations

  • Rotary International
  • Water Environment Research Foundation (WERF) - Engaged in supporting water systems research that aligns with maintenance work
  • Jaycees
  • American Medical Informatics Association
  • National Rural Water Association (NRWA) - Joined in 2016 to stay current with standards and training
  • American Public Works Association (APWA) - Active participant in training sessions for public project management
  • Local 123 Utility Workers Union of America (UWUA) - Member since 2022, focusing on safety best practices
  • Society of Human Resource Management
  • Environmental Protection Agency (EPA) - Affiliate in projects ensuring utility work meets federal environmental guidelines
  • American Gas Safety Council (AGSC) - Member focusing on gas line maintenance and installation safety since 2018

Certifications

  • Heavy Equipment Maintenance Technician Certification – standard
  • Certified Emergency Repair Specialist – method
  • Trenching and Excavation Safety Certification – system
  • Certified Public Accountant (CPA)
  • Certified Erosion, Sediment, and Storm Water Inspector (CESSWI)
  • Occupational Exposure Control Certification (Hazmat) – system
  • Asset Management, Wastewater, and Water Collection Systems Certification – process
  • Plumbing Maintenance Specialist Certification – initiative
  • Certified Utility Safety Professional (CUSP)
  • Cisco Certified Network Associate (CCNA)

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