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Skills

  • Team leadership and supervision
  • Fine-dining expertise
  • Strategic planning and execution
  • Operations management
  • Safety measures
  • Process improvement techniques
  • CRM Systems
  • Excellent communication
  • Operational improvement
  • Problem resolution

Work Experiences

  • Prepared meals from scratch using authentic, well-known recipes to generate repeat business.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Metric helped me achieve $155,000.
  • Achieved 54% operational efficiency improvement.
  • Achieved a 16% improvement in customer-facing KPIs.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Answered an average of 6 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Achieved task completion rates of 17%.

Summaries

  • Received the initiative Award for culinary excellence.
  • Head Supervisor with 3 years of successful risk assessment and stakeholder engagement experience.
  • Well-versed in overseeing plate construction, quality, and delivery.
  • Healthy dishes made with locally grown ingredients are created by a passionate individual.
  • Within Miscellaneous, senior Head Supervisor and outstanding performer in project management and process improvement.
  • Well-versed in the cuisines of process and procedure.
  • Knowledgable in a variety of design and testing methodologies.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Initiative are well-understood.
  • Specializing in workflow optimization and seeking to apply skills to a new role in Portland devoted to concept development and high-quality restaurant operations.

Accomplishments

  • Led annual budget reviews of $222,000, ensuring adherence to financial strategies while identifying potential cost-saving initiatives.
  • Documented and resolved system which led to method.
  • Led a cross-functional collaboration with IT to automate reporting systems, reducing human errors in data entry by 41%.
  • Collaborated with the technical and operations teams to streamline workflows, decreasing overall project turnaround by 69% and boosting profitability.
  • Oversaw a dynamic team of 15 employees, ensuring cross-departmental communication and adherence to project milestones, resulting in 84% timely project completion.
  • Established training programs that led directly to a 44% improvement in team compliance with company regulations.
  • Negotiated vendor contracts, reducing supply chain costs by $7 over the course of three years, enhancing overall profitability.
  • Coordinated successful product launches for Power BI that captured 50% market share growth in the Southeast within the first 2018.
  • Increased sales 14% over several months.
  • Successfully handled resource allocation across 10 locations, maintaining balance and meeting 49% of targeted KPIs annually.

Affiliations

  • Society for Human Resource Management (SHRM) - Chapter: method
  • Association of Information Technology Professionals
  • International Association of Emergency Managers (IAEM)
  • Rotary International
  • Lions Club
  • National Association of Social Workers
  • National Association of Supervisory Leadership
  • International Coaching Federation (ICF)
  • Mentorship Circle for Professional and Executive Supervisors
  • Disaster Recovery Institute International (DRI)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in Strategy and Competitive Analysis (CSCA) - Ironclad Systems
  • Emergency Preparedness & Crisis Management Certificate - Beacon Labs
  • Apple Certified Associate (ACA)
  • Supervisory Leadership Development Program (SLDP) - Vantage
  • ISO 9001:2015 Lead Auditor Certification
  • Certified Risk and Compliance Management Professional (CRCMP)
  • Certified Professional in Management (CPM), Lakeside Partners
  • Professional in Human Resources (PHR) - Cedar Works
  • SHRM Certified Professional (SHRM-CP)

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