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Skills

  • Strategic planning and execution
  • Positive learning process
  • Customer satisfaction
  • Recipes and menu planning
  • Proficiency in process improvement
  • Heavy lifting
  • Territory Sales Experience
  • Business Development
  • Fine-dining expertise
  • Budgets

Work Experiences

  • Achieved compliance in record time.
  • Adjusted strategy based on market trends.
  • Addressed dietary restrictions and food sensitivities by creating dishes that suited the needs and preferences of my customers.
  • Achieved a resolution rate of 28%.
  • Maintained high food quality standards by inspecting delivery contents to ensure product quality and quantity.
  • Answered an average of 6 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Achieved 54% operational efficiency improvement.
  • Achieved improvement in 2018.
  • Achieved a 22% improvement in productivity.
  • Kept track of line processes to ensure that quality, quantity, and presentation remained consistent.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent framework abilities that have been demonstrated.
  • Among his accomplishments is the creation of a process app for use in the initiative industry.
  • Well-versed in the cuisines of process and procedure.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • In high-stress situations, adept at staying focused and efficient while maintaining calmness.
  • Well-versed in overseeing plate construction, quality, and delivery.
  • Specializes in process improvement and has experience with concept development and high-quality restaurant operations in Chicago.
  • Chef with a proven track record of efficiently running kitchens and delivering exceptional cuisine.
  • Within Miscellaneous, senior Head Supervisor and outstanding performer in project management and process improvement.

Accomplishments

  • Optimized employee performance through mentorship and development programs, leading to improved engagement scores by 74%.
  • Developed and executed employee engagement strategies, increasing team satisfaction scores by 76% in 2017.
  • Established training programs that led directly to a 44% improvement in team compliance with company regulations.
  • Implemented innovative performance tracking systems, leading to a 19% improvement in team productivity and accountability.
  • Increased departmental efficiency by 16% after implementing robust performance improvement plans and a results-driven feedback loop.
  • Reduced operational costs by $4 annually through strategic budget allocation and cost control measures.
  • Collaborated with the technical and operations teams to streamline workflows, decreasing overall project turnaround by 69% and boosting profitability.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Rolled out a new vendor management system across 16 offices, leading to 73% better contract terms and long-term cost reductions.
  • Collaborated with HR in restructuring employee roles, resulting in a 72% boost in operational efficiency and clearer job responsibilities.

Affiliations

  • International Association of Emergency Managers (IAEM)
  • International Council of Nurses
  • American Association for Adult and Continuing Education (AAACE)
  • Society for Human Resource Management (SHRM) - Chapter: method
  • Mentorship Circle for Professional and Executive Supervisors
  • Global Supply Chain Council for Miscellaneous
  • International Communication Association (ICA)
  • Rotary International
  • American Society for Quality (ASQ) - Lean Six Sigma Certification
  • International Coaching Federation (ICF)

Certifications

  • Certified Compliance and Ethics Professional (CCEP) - Meridian
  • Advanced Leadership and Management Certificate - Raleigh
  • Salesforce
  • Advanced Certificate in Strategic Management - Beacon Labs
  • SHRM Certified Professional (SHRM-CP)
  • Certified Manager (CM) – Institute of Certified Professional Managers (ICPM)
  • ServSafe
  • Certified Public Accountant (CPA)
  • ISO 45001: Occupational Health and Safety Management Systems Lead Auditor - Summit Group
  • Certified Protection Officer (CPO)

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