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Skills

  • Multi-Task Management
  • Travel planning
  • Memo preparation
  • Phone call answering
  • Inbound and Outbound Marketing
  • Accounting skills
  • Time and labor control
  • Strong problem solver
  • Bookkeeping
  • Protecting information

Work Experiences

  • Honed my time management, organizational, and problem-solving skills to ensure a smooth operation with no redundancy.
  • Processed incoming mail and packages, sorting envelopes into bins for distribution to standard and category department employees.
  • Drafted correspondence and reports such as program and system on behalf of Assistant Secretary.
  • Answered clients' and Assistant Secretarys' phone calls and provided information to inform and educate callers.
  • Got better.
  • Was in charge of the receptionist area, which included greeting visitors and responding to phone and in-person information requests.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Accessed the appropriate computer screens and entered all sales orders correctly.
  • Was in charge of office inventory, which included restocking supplies and placing purchase orders for new method and category products.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.

Summaries

  • Professional Administrative Assistant with 9 years of experience in a variety of office settings.
  • Senior Administrative Assistant with top strengths in juggling multiple responsibilities, communication, and workflow organization gained over 3+ years in the field.
  • Managing files, directing visitors, and restocking office supplies like paper and snacks are all skills I have.
  • Risk assessment and vendor management are examples of areas of expertise.
  • Administrative Assistant who is meticulous and methodical in organizing, planning, and managing daily clerical needs.
  • Offering 16 years of experience in customer relations management.
  • Looking for a new challenging role where I can have a long-term impact.
  • Administrative Assistant with extensive experience working with a wide range of clients and delivering outstanding results.
  • Focused on customer service
  • Positive, upbeat, and dependable team player who approaches routine and complex problems analytically, resourcefully, and adaptably.

Accomplishments

  • Technology Proficient: Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Initiated a comprehensive document retention policy in compliance with process, reducing legal and compliance risks by 72%
  • Automated recurring reporting tasks using process, reducing manual work effort by 15 hours per week.
  • Customized administrative processes using Asana and reporting automation, saving the company 6 annually in resources.
  • Travel Planning: Booked heavy domestic and international travel for department of 12.
  • Integrated new digital tools to streamline expense reporting processes, reducing submission errors by 32%.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Led the process of contract negotiation and reviewed vendor agreements to ensure cost-effectiveness, saving the organization 12.
  • Method Trained medical billing staff of 2 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Facilitated executive meetings, creating agendas, summarizing minutes, and distributing action items within one year.

Affiliations

  • Rotary International
  • Administrative Professionals Network
  • Certified Administrative Professional (CAP) – IAAP
  • American Society of Administrative Professionals
  • International Public Management Association for Human Resources (IPMA-HR)
  • National Association of Executive Secretaries and Administrative Assistants
  • National Notary Association
  • American Medical Informatics Association
  • Association for Talent Development (ATD)
  • Women's Administrative Network

Certifications

  • Microsoft Office Specialist (MOS) Adobe Creative Suite
  • Financial Accounting and Reporting for Administrative Professionals Ironclad Systems
  • Advanced Travel & Expense Management Certification
  • Lean Office and Administrative Certification
  • ServSafe
  • Certified Business Office Manager (CBOM) – Ironclad Systems
  • First Aid/CPR Certified
  • Mail Management in Office Environment Certification
  • Certified Information Systems Auditor (CISA)
  • CompTIA A+ Technician

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