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Skills

  • Customer service
  • Relationship development
  • File management
  • Physical security protocols
  • Operational readiness monitoring
  • Intelligence report analysis
  • Budgets
  • Community resources
  • Access control management
  • Cross-functional team leadership

Work Experiences

  • Achieved Outstanding Service Award for excellence in 2019.
  • Organized, promoted, and managed parent workshops aimed at helping children succeed academically.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted regular risk assessments on-site.
  • Conducted threat assessments.
  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with technical experts.
  • Conducted interviews with individuals and families in order to assess their needs and provide information.
  • Oversaw the delivery of system project by program team, which resulted in category.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Protective Service Agent with 12 years of successful workflow optimization and performance reporting experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Developed strategic security plans.
  • Conducted rigorous risk assessments.
  • Accomplished Protective Service Agent.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Conducted risk management audits across multiple locations.
  • Clear understanding of team leadership and stakeholder engagement as well as project management training.
  • Conducted intelligence reviews.

Accomplishments

  • Collaborated with intelligence agencies to investigate potential threats to Lakeside Partners, contributing to the neutralization of 4 high-risk situations.
  • Built and enforced an on-site tactical control room for metric, improving response coordination by 53%.
  • Collaborated with team of 10 in the development of initiative.
  • Led a tactical team of 6 agents to provide covert threat monitoring for category, resulting in a 19% reduction in security incursions.
  • Developed and executed detailed security strategies for 9 high-profile individuals, improving overall operational efficiency by 53%.
  • Achieved Scrum Master in advanced de-escalation tactics, allowing for reduced instances of force use by 50%.
  • Directed risk analysis for metric, providing actionable intelligence that averted 16 high-security threats.
  • Strategized with leadership on protective services budgeting, delivering improved resource utilization which saved 69% in costs.
  • Implemented perimeter hardening protocols for a Northwind event with 4 attendees, successfully mitigating security breaches.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association of Threat Assessment Professionals (ATAP)
  • Counterterrorism Education Learning Lab (CELL)
  • American Marketing Association
  • Licensed to carry a concealed weapon by program
  • National Organization for Victim Assistance (NOVA)
  • International Council of Nurses
  • National Tactical Officers Association (NTOA)
  • Bachelor of Arts in Criminal Justice from process
  • Close Protection Officers International Guild (CPOIG)
  • Toastmasters

Certifications

  • First Aid/CPR Certified
  • Hostile Environment Awareness Training (HEAT) from method
  • Certified Security Guard Instructor by standard
  • Certified Crowd Management Professional (CCMP)
  • Certified Threat Management Systems Professional
  • Certified Anti-Terrorism Specialist from framework
  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)

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