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Skills

  • Communications
  • Virtualization technologies
  • Client relationship management in software consulting
  • Organization
  • Database management software
  • Solutions deployment
  • Team building
  • Accounting software implementation and customization
  • Customer service
  • Web-based software engineering

Work Experiences

  • Collaborated effectively with cross-functional design teams to create software solutions that significantly improved overall functionality and performance on the client side.
  • Achieved results in 2017.
  • Collaborated with IT departments to enhance security features, ensuring HubSpot software compliance with process standards.
  • Achieved process redesign.
  • Collaborated with IT departments.
  • Achieved a 77% improvement in financial transparency.
  • Worked with a cross-functional team of business analysts, developers, and technical support professionals to compile a comprehensive list of new application requirement specifications.
  • Prototyped new data processing capabilities quickly to ensure that they could be integrated into existing systems.
  • Led the Adobe Creative Suite development initiative as Subject Matter Expert and primary point-of-contact for project management staff.
  • Put troubleshooting methods to the test, came up with creative solutions, and documented them for use by the support team.

Summaries

  • Client-focused Accounting Software Consultant offering exceptional post-deployment support with a 68% issue resolution rate. Expertise in automating financial workflows to save clients substantial time and resources.
  • Certified expert in accounting software deployment.
  • Adept at providing post-deployment and technical support.
  • Achieved 72% improvement in reporting accuracy.
  • Aligned ERP interfaces with specific business goals.
  • Achieved a 33% reduction in errors.
  • Collaborative and analytical Accounting Software Consultant specializing in data integrity analysis. Increased data accuracy for 16 clients by 82% through process redesigns and effective software tools.
  • Accomplished Accounting Software Consultant delivering tailored financial software solutions. Consistently improves reporting accuracy and operational efficiency by integrating ERP systems that are customized to client needs.
  • Collaborative Accounting Software Consultant.
  • Boosted efficiency by up to 28%.

Accomplishments

  • Monitored client financial systems post-implementation, identifying category and decreasing monthly closing time by 10 days.
  • Led 5 successful implementations of accounting software across multi-departmental organizations, improving process efficiency by 17%.
  • Optimized client chart of accounts structure, improving data classification and reducing auditing discrepancies by 76%.
  • Increased client retention by 48% through prompt technical troubleshooting and post-deployment training on Tableau.
  • Led post-implementation support for 11 clients, reducing ticket resolution time by 56% and increasing user satisfaction.
  • Enabled real-time KPI tracking within ServiceNow, leading to a 38% improvement in financial reporting accuracy.
  • Implemented cloud-based solutions for remote financial operations, allowing companies to reduce infrastructure costs by 24%.
  • Collaborated with team of 13 in the development of standard.
  • Resolved product issue through consumer testing.
  • Consulted with clients on the deployment of Salesforce, resulting in a 60% increase in month-end closing speed.

Affiliations

  • ProAdvisor with QuickBooks Certification
  • Lean Six Sigma Green Belt Professional Certification in 2015
  • ERP Software Consultants Group
  • National Association of Social Workers
  • American Society of Safety Professionals
  • International Association of Administrative Professionals
  • Accounting and Finance Women’s Alliance (AFWA)
  • Society of Human Resource Management
  • Association for Computers and Taxation (ACT)
  • Certified Financial Software Consultant (CFSC)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Treasury Professional (CTP)
  • IAPP Certified Information Privacy Technologist (CIPT)
  • ServSafe
  • Certified Public Accountant
  • Certified Financial Services Auditor (CFSA)
  • Zoho Books Certified Consultant
  • Certified Implementation Specialist in Oracle ERP Cloud
  • ACCA (Association of Chartered Certified Accountants) membership
  • QuickBooks Certified User

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