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Skills

  • Operations Improvement
  • Performance evaluation
  • Eco-friendly and sustainable initiative implementation
  • Cross-department collaboration
  • Location launch
  • Frying
  • Operations review
  • Conflict resolution and mediation
  • Menu engineering and profitability analysis
  • Time management and prioritization

Work Experiences

  • Checked the temperature of the meat, adhering to strict food safety and preparation standards prior to plating and serving dishes.
  • Achieved Top Performer in 2017.
  • Interacted with customers by providing menu information, making suggestions, and expressing genuine gratitude for their business.
  • Assisted customers with large-scale events such as weddings and birthday parties in placing special orders.
  • Made the same dishes several times a day with the same level of care, attention to detail, and quality.
  • Kept up to date on local competition and restaurant industry trends to stay on top of Seattle-area changes.
  • Changed and sanitized all cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Increased profit margins at initiative restaurants through careful cost monitoring.
  • Category was one of the company's initiatives that I implemented.
  • Increased the sale of metric meals by 3% by using more appealing plating and better preparation.

Summaries

  • Culinary professional with a unique blend of creativity, food passion, and exceptional cooking skills.
  • Chef standard with extensive experience in food preparation and restaurant management.
  • System cuisine, including method and initiative, is well-known.
  • Superior leadership and communication abilities.
  • Dedicated team player with a strong work ethic and an open communication style who is committed to meeting all preparation and service needs.
  • Collaborated with Restaurant Operations Manager to put company policies in place and train employees for leadership positions.
  • Achieved 46% growth in restaurant foot traffic.
  • Chef de cuisine in a restaurant with excellent cooking skills and a strong understanding of food safety.
  • Strong leader with 16 years of experience as the Director of Restaurant Operations for initiative of business.
  • Excellent communication skills, including the ability to give subordinates clear instructions.

Accomplishments

  • Planned and executed a team-building program for 18 employees, boosting morale and reducing turnover by 50% within three years.
  • Developed and implemented streamlined processes resulting in 58% improvement in service speed during peak business hours.
  • Negotiated with suppliers to introduce Asana, reducing sourcing costs by 81% while enhancing menu offerings.
  • Implemented performance metrics for front-line staff, improving order accuracy by 35% within two years.
  • Successfully managed framework opening of new company location, overseeing all hiring, training, and vendor partnerships.
  • Trained 14 kitchen and service staff on local health regulations, resulting in zero health code violations for 10 consecutive inspections.
  • Reduced health and safety violations by 40% through the development of comprehensive training programs and weekly audits.
  • Increased average table turnover by 49% through seating efficiency strategies and improved kitchen communication.
  • Managed budget for restaurant equipment, securing savings of 11 over two years on purchases while maintaining high operational standards.
  • Expanded catering operations, increasing external order volume by 65% in two years, contributing to incremental revenue growth.

Affiliations

  • Certified Professional in Food Safety (CP-FS) by the National Environmental Health Association
  • Certified Hospitality Supervisor (CHS)
  • International Executive Housekeepers Association
  • National Food Safety Education Month Participant
  • Lions Club
  • American Marketing Association
  • Toastmasters International for Leadership and Public Speaking Skills
  • Rotary International
  • Project Management Institute
  • National Association of Catering and Events

Certifications

  • Self-Supervision Skills Certification in Hospitality
  • Google Certified Professional Cloud Architect
  • Food Handler Certification from method
  • Certified Business Analysis Professional (CBAP)
  • National Registry of Food Safety Professionals (NRFSP) Certification
  • CompTIA Network+
  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Certified Professional in Supply Management (CPSM)
  • Food Safety Manager Certification (FSMC)

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