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Skills

  • Demographic analysis and representation
  • Customer service
  • Advanced communication techniques
  • Budgets
  • Negotiation with political organizations
  • Policy impact assessment
  • Operational improvement
  • Conflict resolution
  • Regional electorate insights
  • Regulatory compliance

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Authored detailed reports on voting patterns and opinions.
  • Aligned survey practices with process.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Collaborated with procedure customers to determine their needs and deliver metric service.
  • Looked for trends in Portland policies and economics to help metric organizations make important decisions.
  • Answered 4 calls per one year to help customers with their questions and concerns.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Briefed high-level government officials on public attitudes toward metric, contributing to policy shifts in 2022.
  • Analyzed voting patterns and political leanings.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved data accuracy improvements of 67%.
  • Communicated key trends to policymakers and campaign teams.
  • Ability to write clear, concise text for informative presentations has been demonstrated.
  • Collaborated with policy advisors.
  • Adept at managing the entire lifecycle of political surveys, from design and deployment to analysis and reporting, ensuring compliance with ITIL guidelines.
  • Communicator with strong analytical and relationship-building skills.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Expert at analyzing international entities, history, society, decision-making processes, and ideologies in relation to national security and national interests.
  • Achieved measurable improvements in voter targeting.

Accomplishments

  • Led training workshops for a team of 8 surveyors, increasing overall data collection efficiency by 24%.
  • Facilitated over 7 conflict-free survey collections on politically charged topics, increasing data completion and maintaining participant integrity.
  • Spearheaded the use of ServiceNow to streamline the data collection process, reducing processing times by 53%.
  • Utilized Microsoft Excel to automate recurring data analysis tasks, reducing manual workload and enhancing the timeliness of reports by 68%.
  • Brought survey completion rates up by 21% in difficult-to-reach districts through targeted canvassing efforts and proactive issue resolution strategies.
  • Collaborated with political strategists to tailor survey designs, contributing to messaging refinement that improved voter alignment by 26%.
  • Enhanced the usability of raw polling data through custom-built dashboard reports using Tableau, resulting in 18% faster decision-making processes.
  • Contributed data analysis expertise to a politically sensitive project, leading to optimized outreach strategies for Cedar Works's campaign.
  • Analyzed voting patterns of the Pacific Northwest to predict key electoral wins for program in 2018, supporting successful campaign execution.
  • Devised and executed conflict resolution strategies while conducting in-person surveys, resulting in a 80% reduction in survey abandonment rate.

Affiliations

  • Association for Computing Machinery
  • Society for Applied Research in Memory and Cognition (SARMAC)
  • Rotary International
  • International Political Communication Network
  • World Association for Public Opinion Research (WAPOR)
  • International Network for Social Network Analysis (INSNA)
  • International Communication Association (ICA)
  • Joint Statistical Meetings (JSM)
  • National Council on Public Polls (NCPP)
  • Society of Human Resource Management

Certifications

  • Political Campaign Optimization Certificate by Meridian
  • Advanced Political Data Interpretation by procedure
  • Project Management Professional (PMP)
  • Professional Certificate in Political Data Science by method
  • Data Visualization for Public Policy by category
  • Certified in Strategic Policy Analysis by Brightline
  • Ethical and Legal Standards in Research Methods by standard
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Salesforce

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