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Skills

  • Presentation design
  • Risk assessment and mitigation
  • Policy development
  • Program management
  • Records management
  • Data analysis and interpretation
  • Scheduling
  • Contract negotiation
  • Process improvement
  • Workflow Optimization

Work Experiences

  • Met with stakeholders and kept good relationships going.
  • Devised creative business strategies.
  • Social media marketing strategies were under my supervision.
  • Achieved a 34% increase in on-time project completion.
  • Organized corporate and office conferences for company employees and guests.
  • Made strategic decisions about future objectives.
  • Achieved a 68% improvement in workforce productivity.
  • Completed 7 employees' bi-weekly payroll.
  • Achieved a 75% reduction in manual data entry errors.
  • Used advanced business knowledge in program planning.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Committed to providing excellent managerial assistance, inventory management, and internal coordination.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.
  • Administrative Program Manager is a multi-talented Administrative Program Manager who is consistently rewarded for planning and operational improvements.
  • Professional with strong Power BI and SAP skills.
  • Implemented workflow optimization techniques that increased productivity, reduced labor costs, and maintained business integrity and service quality.
  • Clear understanding of cross-functional collaboration and process improvement as well as risk assessment training.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Meticulous Administrative Program Manager capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Workday.
  • Administrative Program Manager with a proven track record of increasing revenue and lowering costs.

Accomplishments

  • Developed crisis communication protocols, reducing response time during emergencies by 63% and boosting organizational preparedness.
  • Delivered compliance management strategies ensuring 100% adherence to program, resulting in an initiative.
  • Led the execution of a the past year-long corporate Diversity and Inclusion program, driving a 57% increase in employee engagement and a 24% boost in overall staff retention.
  • Successfully implemented a leadership development program reaching 5 employees, resulting in 83% increase in internal promotion rates.
  • Initiated a series of leadership training programs for mid-level managers, which resulted in 79% improvement in overall team leadership performance.
  • Revamped the organizational communication structure, ensuring clarity and improved message reception, which enhanced internal collaboration by 60%.
  • Oversaw communication strategies across 18 branches, improving inter-departmental collaboration and decision-making efficiency by 49%.
  • Collaborated with team of 6 in the development of initiative.
  • Implemented a comprehensive project management system for 5 teams, resulting in a 16% improvement in delivery time across all projects.
  • Negotiated new vendor contracts that saved the organization $69,000 annually while maintaining or surpassing performance standards.

Affiliations

  • Toastmasters
  • Association for Talent Development (ATD)
  • Society for Organizational Learning (SoL)
  • Women Executives in Healthcare (WEH)
  • Freemason
  • Association for Project Managers (APM)
  • Project Management Institute
  • American Medical Informatics Association
  • Corporate Social Responsibility Association (CSRA) Austin
  • National Institute of Business Management (NIBM)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Grant Management Certification
  • Cisco Certified Network Associate (CCNA)
  • Kepner-Tregoe Problem Solving & Decision Making Certification
  • International Association for Contract & Commercial Management (IACCM) Certification
  • Certified Program Manager (CPgM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Information Systems Manager (CISM)
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Public Accountant

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