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Skills

  • Pricing tool development
  • Team building
  • Interpersonal and written communication
  • Metric equipment
  • Team Leadership
  • Proficient in 10-key
  • Document scanning
  • Process implementation
  • Food preparation
  • First Aid/CPR

Work Experiences

  • Achieved recognition as the top seller of Power BI in the Seattle region, contributing to over $11 in closed loans.
  • Double-checked the data's accuracy and integrity.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Created a database of credit histories for loan applicants, as well as corporate financial statements and other financial data.
  • Achieved a 95% client satisfaction rate.
  • Acted as a liaison between mortgage processors and potential clients, ensuring smooth communication, which reduced file rework by 40%.
  • Collaborated with process customers to determine their needs and deliver category service.

Summaries

  • Every problem has a unique set of solutions for the loan officer.
  • Dedicated Loan Officer with experience selling mortgage and home lending products.
  • Background in financial risk analysis, identifying cost-saving opportunities that benefited clients by a cumulative $18.
  • Boosted cross-referral networks.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Achieved top-tier performance in a competitive marketplace.
  • Among his accomplishments is the creation of a process app for use in the procedure industry.
  • Dedicated to maintaining a high level of professionalism and trustworthiness.
  • Within Banking and Financial Services, senior Senior Mortgage Consultant and outstanding performer in risk assessment and data analysis.

Accomplishments

  • Implemented new lead-generation strategies with procedure, which contributed to an increase in qualified loan applications by 39%.
  • Achieved recognition for maintaining a steady portfolio of high-value clients, managing over $14 in annualized mortgage originations.
  • Introduced innovative deal structures to service high-net-worth clients, securing over $14 in luxury real estate financing.
  • Contributed to a 20% increase in customer satisfaction by streamlining the loan documentation submission processes.
  • Consistently exceeded monthly origination targets by 33% through superior customer consultation and service.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased referral business by 82% from real estate agents through strategic partnership and relationship-building.
  • Successfully facilitated 21% more loan pre-approvals by offering personalized rate consultations and targeted mortgage product recommendations.
  • Negotiated competitive mortgage rates for clients, resulting in an average customer interest rate reduction of 76%.
  • Assisted clients in securing over $8 in mortgage loans across residential and commercial sectors, safeguarding 2 borrowers from unfavorable lending conditions.

Affiliations

  • Project Management Institute
  • National Residential Mortgage Association (NRMA)
  • Society of Financial Examiners (SOFE)
  • Mortgage Action Alliance (MAA)
  • Toastmasters
  • National Association of Mortgage Brokers (NAMB)
  • Society of Mortgage Professionals (SMP)
  • American Marketing Association
  • Chartered Financial Analyst (CFA) Institute
  • National Association of Realtors (NAR) - Real Estate Finance Council

Certifications

  • Certified Public Accountant
  • Anti-Money Laundering Specialist (CAMS) - system
  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Home Equity Loan Professional (CHELP) – Mortgage Bankers Association (MBA)
  • CompTIA Network+
  • Mortgage Underwriter Certification – National Association of Mortgage Processors (NAMP)
  • Certified Real Estate Loan Officer (CRELO) – National Mortgage Institute

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