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Skills

  • Presentation and facilitation
  • Network Maintenance
  • Database design
  • Online conferencing
  • Process improvement
  • Data analysis
  • Marketing
  • Enterprise applications
  • Python and Ruby proficient
  • Website Maintenance

Work Experiences

  • New devices and system components were installed and configured by me.
  • Achieved accuracy levels above 81%.
  • Provided ongoing maintenance and development of bug fixes and patch sets for existing web applications.
  • Was in charge of supervising and directing six technical direct reports on network activities.
  • Advised management on network security standards.
  • Built the foundation for an application platform to support the transition from client-server product lines to enterprise architectures and services.
  • Diagnosed and resolved complex integrated customer issues for voice, data, VoIP, and CTI application implementation, add-on, maintenance, and support.
  • Looked for industry trends on social media and through online sources.
  • Accomplished this within 17 months.
  • Created Sharepoint masterpages and page layouts, as well as acting as the company's primary Sharepoint support for all technical issues.

Summaries

  • Responsible Network Technician with extensive conversion and cutover scheduling experience.
  • Knowledgeable procedure Support Engineer who can adapt to a variety of situations and demands.
  • Category Research Associate with expertise in cross-functional collaboration and knowledge of process improvement, risk assessment, and vendor management.
  • For the production of technical plans, a Graphic Design Specialist with practical knowledge of design techniques, tools, and principles is required.
  • Installing, repairing, and configuring telecommunications equipment is a job for an experienced installation and repair technician.
  • Broadband Technician is a multi-talented Broadband Technician who is consistently rewarded for planning and operational improvements.
  • Telecommunications technician with 7 years of experience in voice, data, and other systems installation.
  • Extensive experience with Oracle High Availability environments, implementation, and management as a network administrator.
  • Object-oriented analysis and design is a specialty of a system analyst.
  • Systems architect with extensive experience in coding, application design, defined architectures, and project management.

Accomplishments

  • Software Development: : method initiative Requirements Analysis: : metric system
  • Lead fiber optic deployment operations for a neighborhood expansion, ensuring 100% coverage of 16 households within several months.
  • Installed and validated fiber-optic connections at new construction sites, contributing to the successful rollout of high-speed broadband services to 5 complexes.
  • Installation: Installed appropriate security patches to dissolve security vulnerabilities.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking ability.
  • Product Development: Worked on scalability and optimization of production environment.
  • Optimized system configurations to accommodate growing bandwidth requirements, improving data throughput by 55% for metric customer base.
  • Program Requirements: Wrote program requirements which succeeded in metric.
  • Executed broadband troubleshooting protocols that achieved a 29% improvement in customer satisfaction and reduced follow-up calls.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.

Affiliations

  • American Marketing Association
  • Professional Electrical Apparatus Recyclers League (PEARL)
  • International Wireless Communications Expo (IWCE)
  • Rotary International
  • Project Management Institute
  • Society of Human Resource Management
  • International Association for Radio, Telecommunications and Electromagnetics (iNARTE)
  • Telecommunications Certification Organization (TCO)
  • Telecom Infrastructure Project (TIP)
  • Association for Computing Machinery

Certifications

  • Top Secret Security Clearance
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Certified Outside Plant Technician (OSP) – BICSI
  • Customer Premises Equipment (CPE) Certification – SCTE
  • Salesforce
  • Certified Broadband Transport Specialist (CBTS) – SCTE
  • VMware
  • Certified Business Analysis Professional (CBAP)
  • Advanced Networking Field Engineer Certification in Power BI – Cedar Works

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