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Skills

  • International development
  • Quality standards adherence
  • Cross-functional team collaboration
  • International travel familiarity
  • Quality improvement leadership
  • Quality assurance standards
  • Quality control solutions
  • Seafood quality assurance
  • Data quality control checks
  • High quality ingredients

Work Experiences

  • Achieved production approval.
  • Assisted in integrating automated test scripts into the CI/CD pipeline, which highlighted 51% more errors at early development stages.
  • Attended daily scrum meetings.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Accelerated deployment readiness.
  • Automated repetitive testing responsibilities using Asana.
  • Achieved a 54% drop in recurring product issues.
  • Inspected Adobe Creative Suite and compared it to industry standards to meet regulatory requirements.
  • Aligned feature delivery schedules.
  • Analyzed customer feedback data related to ServiceNow.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Automated manual testing workflows using Asana, reducing labor hours by 51% while expanding test coverage, enabling quicker release cycles over 18 months.
  • Experienced Quality Control Analyst with a track record of using hands-on inspections, testing methods, and data analysis to improve products and procedures.
  • Within Miscellaneous, senior Quality analyst intern and outstanding performer in data analysis and cross-functional collaboration.
  • Collaborated with cross-regional QA teams.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 30% reduction in review time.
  • Collaborated with cross-functional teams to revamp defect tracking, resulting in a 46% improvement in developer response times for bug resolution.
  • Achieved 62% improvement in defect resolution.
  • Adept at collaborating with cross-functional teams.

Accomplishments

  • Streamlined the Quality Assurance (QA) documentation process, reducing data entry errors and improving reporting efficiency by 50%.
  • Developed new metrics for ongoing supplier performance monitoring, improving supplier quality by 32% and reducing production delays over 18 months.
  • Improved the deployment of Behavior-Driven Development (BDD) methodologies, bridging communication between QA and development teams, leading to reduced defect clearance times by 21%.
  • Authored detailed testing documentation that was adopted by cross-functional teams, leading to a 63% increase in knowledge transfer efficiency.
  • Standardized the defect reporting process by creating a comprehensive template, decreasing miscommunication between teams by 44%.
  • Skilled in performing test case execution and documenting defects using Tableau, contributing to a 11% reduction in QA rework.
  • Proposed corrective action plans based on defect ratio data, achieving a reduction in critical issues of 56% over 9 development cycles.
  • Performed comprehensive quality inspections and collaborated with suppliers, which improved supplier defect resolution response time by 52%.
  • Conducted risk assessments for system changes, which minimized potential system downtime by 21% and improved overall project delivery timelines.
  • Tracked software bugs using HubSpot, coordinating with developers for quicker resolutions, which resulted in a 52% decrease in average defect resolution time.

Affiliations

  • IEEE Computer Society
  • Quality Assurance Institute (QAI) Global
  • QA and Testing Conferences (QATestersCon)
  • ISTQB Certified Tester Alumni
  • Quality and Reliability Engineering International (QREI)
  • National Association of Social Workers
  • ASTQB - American Software Testing Qualifications Board
  • DevOps Institute
  • Society of Women Engineers
  • American Marketing Association

Certifications

  • Certified Business Analysis Professional (CBAP)
  • ISTQB Foundation Level – Model-Based Testing
  • Certified DevOps Engineer
  • Agile Certified Practitioner (PMI-ACP)
  • Google Professional Cloud Architect
  • Certified Lean Agile Practitioner (CLAP)
  • Apple Certified Associate (ACA)
  • Appium Automation Engineer Certification
  • Project Management Professional (PMP)
  • ISTQB Certified Tester Foundation Level (CTFL)

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