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Skills

  • Organization
  • Supervision
  • Preventative care
  • Diagnostic and triage protocols
  • Vascular care
  • EMR (Electronic Medical Records) proficiency
  • Clinical care standards
  • Geriatric treatment
  • Planning and coordination
  • CCTV

Work Experiences

  • Provided primary care to patients, which included diagnosis, treatment, referrals for consultation or specialty services, follow-up care, an evening urgent care call, and on-call emergency consultation.
  • Diagnosed patients and followed strict medication regimens.
  • Was in charge of evaluating and treating sexually transmitted diseases.
  • Conducted physical examinations, as well as ordering and evaluating lab tests and medications.
  • Cared for patients suffering from acute and chronic illnesses like stroke, heart disease, asthma, and COPD.
  • Conducted research in order to improve my skills and come up with new treatment ideas.
  • Achieved a 81% reduction in an urgent care clinic.
  • Collaborated with local businesses across departments to organize health promotion programs that would engage and attract potential patients.
  • Educated patients and family members or caregivers about the treatment plan, physician-ordered tests, and medications.
  • Stayed up to date on medical advances, such as computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes, and financing options.

Summaries

  • Inpatient teaching experience with a focus on critical care, case management, and administration.
  • Category, program, and system are all available.
  • Proven track record of motivating optimized to achieve team, individual, and management goals.
  • Self-directed professional with exceptional problem-solving, communication, and leadership abilities.
  • Assessments, as well as the development and implementation of care plans, are areas in which she excels.
  • Results-oriented Miscellaneous professional with project management, stakeholder engagement, and project management strengths.
  • Family Nurse Practitioner, Urgent Care and team leader with 11 years of experience in procedure settings.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Family Nurse Practitioner, Urgent Care with extensive experience in Miscellaneous providing high-quality patient care and treatment.
  • Patient and family education in the management of acute and chronic health conditions is a strong suit.

Accomplishments

  • Updated clinical protocols according to new diagnostic standards, achieving OSHA for excellence in patient care.
  • Collaborated with customer success to improve reporting and documentation related to patient privacy, earning a Excellence Award for excellence in HIPAA compliance.
  • Fostered interdepartmental communication by developing a handoff protocol that reduced treatment delays by 35% between departments.
  • Expertly executed complex diagnostic tests, including standard, reducing the time to diagnosis by 65% and optimizing patient treatment efficacy.
  • Achieved Employee of the Year for exceptional service through consistent patient-centered care during high-stress emergency shifts.
  • Administered an average of 18 urgent care patients per day while maintaining a high quality of care and adherence to clinical guidelines.
  • Reduced unnecessary hospital admissions by implementing a triage protocol that improved patient routing to the correct care settings, decreasing admissions by 68%.
  • Performed comprehensive patient assessments in urgent care during walk-in consultations, diagnosing and treating conditions with 18% accuracy based on clinical outcomes.
  • Managed integration of the EMR system with telemedicine capabilities, enabling remote patient consultations which increased service reach by 71%.
  • Efficiently managed patient triage and prioritization during high-volume shifts, reducing average wait time by 70%.

Affiliations

  • Faculty, Urgent Care Procedures Workshop, Denver
  • Founding Member, Regional Emergency Preparedness Team, Denver
  • Contributor, Healthcare Research and Policy Symposium, 2021, Seattle
  • Attendee, Annual Conference on Healthcare Quality Improvement, Austin, 2024
  • Participant, Cultural Competency in Healthcare Course, Austin, 2022
  • Committee Member, Statewide Task Force for Urgent Care Regulatory Compliance, Seattle
  • Member, Association of Clinicians for the Underserved (ACU)
  • Member, American College of Healthcare Executives (ACHE)
  • Fellow, Urgent Care Association (UCA)
  • Board-Certified, Family Nurse Practitioner (FNP-BC), 2023

Certifications

  • Crisis Prevention and Intervention (CPI) Certification from Vantage
  • First Aid/CPR
  • SHRM Certified Professional (SHRM-CP)
  • Certified Occupational Health Nurse (COHN) Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • SAP Certified Application Associate
  • Microsoft Office Specialist (MOS)
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)

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