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Skills

  • Staff management
  • Project oversight
  • Digital collaboration enhancement
  • Training and development
  • Seasoned in medical clinical procedures
  • Multidisciplinary team collaboration
  • Accreditation coordination
  • Capital Expenditure Reduction
  • Data auditing and anomaly resolution
  • Cybersecurity policy development

Work Experiences

  • Conducted IT performance audits.
  • Achieved an average response time of under 12 minutes.
  • Championed emerging technology solutions that increased digital collaboration efficiency across compliance, reducing internal email traffic by 47%.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Consolidated 13 systems.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Designed a disaster recovery plan.
  • Cut infrastructure costs by $12 annually.
  • Deployed a new Tableau.
  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.

Summaries

  • Accomplished IT professional.
  • Achieved $14 in cost savings.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Accomplished leader in IT infrastructure optimization.
  • Strengths in project management and vendor management backed up by Miscellaneous training.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Achieved shorter project delivery timelines by 76% %.
  • Entry-level Pharmacy Manager with exceptional risk assessment and process improvement knowledge.
  • Excellent planning and program management skills. Highly organized and hardworking.
  • Clear understanding of stakeholder engagement and project management as well as budget management training.

Accomplishments

  • Led the deployment of Adobe Creative Suite across 17 departments, improving overall system performance by 20%.
  • Managed a team of 12 IT professionals across Columbus, implementing industry best practices for cybersecurity and compliance.
  • Designed a cybersecurity training program for 4 employees to increase awareness and decrease phishing incidents by 32%.
  • Directed a multi-million dollar cloud migration, achieving a 15% reduction in infrastructure costs and minimizing downtime.
  • Implemented a robust IT ticketing system that shortened issue resolution times by 68% and improved customer satisfaction.
  • Mentored and developed IT team members, facilitating the achievement of Lean for 18 staff within a several months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Automated key IT processes, reducing issue response time by 32% and improving overall system reliability.
  • Directed global IT initiatives, ensuring all 7 regional branches maintained compliance with category and cybersecurity standards.
  • Standardized third-party vendor management processes, enhancing Service Level Agreement (SLA) adherence by 65%.

Affiliations

  • DMCC Certified Infrastructure Management Certification, 2018
  • Enterprise Data Management Council
  • Data Management Association International (DAMA)
  • Association for Computing Machinery (ACM)
  • Association of Information Technology Professionals
  • Certified Information Security Manager (CISM) – ISACA
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • National Association of Social Workers
  • IT Governance Network

Certifications

  • Amazon Web Services (AWS) Certified Solutions Architect – Professional
  • Apple Certified Associate (ACA)
  • ServSafe
  • TOGAF 9 Certified - Enterprise Architecture Framework
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Certified Public Accountant
  • CompTIA A+ Technician
  • Certified Information Systems Auditor (CISA)
  • Communications and Information Services Certification Program (CISCP)

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