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Skills

  • Applied gerontology methods
  • Business operations
  • Budgets
  • Activity scheduling optimization
  • Event coordination for therapeutic programs
  • Effective verbal and non-verbal communication
  • Multidisciplinary team collaboration
  • MS Office
  • Positive patient reinforcement counseling
  • Motivational goal-setting for therapy outcomes

Work Experiences

  • Collaborated with physical therapists to set individualized fitness goals for patients, contributing to a 52% efficiency improvement across team activities.
  • Based on patient health status.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with volunteer teams and external organizations to expand free recreational therapy resources, increasing program reach by 75%.
  • Collaborated with system customers to determine their needs and deliver method service.
  • Achieved a 33% improvement in fitness.
  • Adapted therapies for varying cognitive needs.
  • Administered comprehensive daily activity reports for 17 patients, ensuring continuity of care between recreational therapy and other disciplines.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Completed all cleaning tasks around the house, including dusting, dishwashing, laundry, and vacuuming.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with therapists and caregivers.
  • Committed to professional development by increasing treatment knowledge through hands-on learning.
  • Achieved a reduction of administrative processes by 83%.
  • Communicated effectively with care teams.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Committed to providing consistent and focused attention to the safety, comfort, and dignity of our clients.
  • Committed to patient success, consistently receiving feedback that raises satisfaction levels by 61% through post-session surveys.
  • Ability to solve complex problems and maintain composure in stressful situations.

Accomplishments

  • Utilized data-driven strategies to optimize therapy schedules, enhancing patient participation by 57%.
  • Reduced patient stress by introducing therapeutic horticulture programs that led to 85% increase in positive patient feedback.
  • Utilized therapeutic feedback reports to adjust and enhance recreation programs, improving patient outcomes for 56%.
  • Designed and executed sensory therapy activities for patients with cognitive challenges, showing measurable improvement in engagement.
  • Presented regular progress updates to healthcare teams, ensuring alignment on therapeutic objectives and effective treatment adjustments.
  • Collaborated with physical therapists to integrate fun, low-impact exercise programs into patient routines, increasing physical activity levels by 31%.
  • Assisted in developing patient-specific rehab programs that resulted in Top Performer for method in 2016 for excellence in therapeutic care.
  • Trained in the use of adaptive therapeutic equipment, leading to improved comfort and participation for 13 non-ambulatory patients.
  • Demonstrated proficiency in Therapeutic Recreation Software to accurately track patient progress and facilitate data sharing across departments.
  • Resolved product issue through consumer testing.

Affiliations

  • Certified Adaptive Sports Specialist (CASS) Credential 2021
  • American Society of Safety Professionals
  • Internship in Recreation Therapy at Boston
  • National Association of Social Workers
  • National Council for Therapeutic Recreation Certification (NCTRC)
  • Society of Human Resource Management
  • Certified Dementia Practitioner (CDP) from NCCDP 2024
  • International Council for Active Aging (ICAA)
  • Active Participant in Columbus Mental Health Advocacy Groups
  • Project Management Institute

Certifications

  • Certified Public Accountant
  • Certification in Sensory Enrichment Therapy
  • Accredited Physical Fitness Trainer (APFT) specialized in Mobility Improvement
  • Cisco Certified Network Associate (CCNA)
  • QPR (Question, Persuade, Refer) Suicide Prevention Gatekeeper Training
  • Dementia Care Specialist Certification
  • Certification in Play Therapy by method
  • Certification in Behavioral Health & Wellness Programming by Harbor & Co.
  • Music Therapy Certification by process or Denver Recognition
  • Certified Brain Injury Specialist (CBIS)

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