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Skills

  • Appointment setting
  • Travel planning
  • Workflow planning
  • Administrative support
  • Spreadsheet management
  • Business Administration
  • Credit and collections
  • Employee timesheet processing
  • Project Planning
  • Presentation design

Work Experiences

  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 17% reduction in the company's travel expenses.
  • Created category presentations that were both informative and appealing.
  • Conducted research in order to collect and record program information.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Administrative Trainees and clients.
  • Wrote business documents such as process, framework, and program that were clear and professional.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Developed and implemented records handling standard operating procedures.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.

Summaries

  • Exceptional at adhering to strict financial controls and deadlines.
  • Dedicated to keeping track of program data, creating metric reports, and budget management.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Astute Administrative Assistant focused on streamlining processes to improve data retrieval and storage, reduce physical storage requirements, and ensure the security of all data.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.
  • Administrative Trainee with 15 years of experience assisting with framework program coordination and implementation.
  • Positive, upbeat team player with superior clerical knowledge and a can-do attitude.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Administrative Trainee who is motivated and has a good understanding of category processes, customer relations, and multi-line phone systems.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Accomplishments

  • Developed and streamlined internal documentation processes, enhancing interdepartmental collaboration and reducing reporting delays by 28%.
  • Developed multimedia training materials to support successful adoption of Jira, raising organization-wide proficiency by 30%.
  • Streamlined the scheduling process for over 15 staff meetings monthly, ensuring effective resource coordination and tracking action items.
  • Assessed and optimized email filtering rules using category, reducing inbox clutter and improving response rates by 69%.
  • Collaborated with human resources to develop a task tracking mechanism, improving task completion rates by 17%.
  • Developed a system to categorize over 5 archived records, increasing retrieval efficiency by 65%.
  • Resolved product issue through consumer testing.
  • Designed and distributed employee satisfaction surveys via metric, achieving a 50% increase in feedback participation compared to the previous quarter.
  • Saved approximately 6% on office supply expenses by renegotiating contracts with current vendors.
  • Assisted in recruitment events at metric which resulted in the placement of 16 new interns within 18 weeks.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Association of Executive and Administrative Professionals (AEAP)
  • International Federation of Professional and Technical Engineers (IFPTE)
  • International Institute of Business Analysis (IIBA)
  • International Association of Administrative Consultants (IAAC)
  • Rotary International
  • American Business Women's Association (ABWA)
  • Toastmasters
  • Society for Human Resource Management (SHRM)
  • Society for Human Resource Management: Administrative Support Professionals Chapter

Certifications

  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • Certified Business Operations Specialist (CBOS) - Cedar Works
  • Advanced Excel Reporting Skills Certification - Coursera
  • Data Entry Certification - Microsoft Excel
  • Process Improvement Certification - initiative
  • Certified Software Lifecycle Professional (CSLP) - Beacon Labs
  • Basic IT Equipment Management Certification - initiative
  • Professional in Human Resources (PHR), process
  • Certified Budget Analyst (CBA) - Association of Government Accountants (AGA)

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