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Skills

  • Customer satisfaction
  • Communications
  • Internal auditing
  • Process improvement
  • Results-oriented
  • Business Development
  • Bilingual in Spanish
  • Credit and collections
  • Excellent communication
  • Project organization

Work Experiences

  • Double-checked the data's accuracy and integrity.
  • Adjusted for variances.
  • Calibrated machines to ensure that required productivity levels and quality standards were met.
  • Double-checked the production specifications to ensure that the weights and measurements were correct prior to mixing the ingredients.
  • Analyzed production data using HubSpot.
  • Answered an average of 6 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Organized materials and paperwork needed by production managers to facilitate an efficient hand-off from design to production.
  • Kept track of shift data and generated timely reports for management.
  • Automated basic processes to reduce workload and improve production tracking efficiency.
  • Kept track of sample locations and notes from various teams, including issues and design changes that needed to be made.

Summaries

  • Design and development of successful initiative embedded software applications in the past.
  • Well-versed in the setup of budget management and metric machines.
  • Production Intern with 14 years of successful client relations and strategic planning experience.
  • Background in materials handling, documentation, and Workday operation for 14 years.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Capable of taking on any task and completing it to a high standard.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Production worker who is detail-oriented and can keep up with physically demanding tasks.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Ready to take on repetitive tasks with zeal and inspect finished products for quality.

Accomplishments

  • Worked with a multifunctional team to meet aggressive production targets under high-pressure conditions, achieving on-budget and on-time project completion 32% of the time.
  • Implemented a standardized issue-resolution workflow that reduced troubleshooting time by 35% and increased equipment uptime.
  • Collaborated with team of 16 in the development of program.
  • Facilitated seamless collaboration between the production team and other departments to ensure the on-time delivery of ServiceNow at 36% efficiency.
  • Contributed to reducing production delays by troubleshooting and resolving high-priority production issues with an average resolution time of 5 minutes.
  • Monitored and tracked daily production targets through effective collaboration across departments, resulting in consistent attainment of KPIs.
  • Developed production efficiency reports that were presented to supervisors, leading to adjustments which increased output by an average of 50%.
  • Redesigned the workflow scheduling system, reducing production turnaround times by 64% and improving resource allocation.
  • Increased sales 2% over 18 months.
  • Coordinated the production of SAP with timely material procurement that led to the avoidance of supply-chain disruptions for 12 consecutive projects.

Affiliations

  • Data Analytics for Manufacturing Process Optimization Certification
  • Certified Manufacturing Technologist (CMfgT)
  • American Production and Inventory Control Society (APICS)
  • American Society of Safety Professionals
  • Jaycees
  • Certified in Lean Manufacturing Practices
  • National Association of Social Workers
  • Certified in Production and Inventory Management (CPIM)
  • Production and Operations Management Society (POMS)
  • Rotary International

Certifications

  • OSHA 30-Hour General Industry Safety and Health Certification
  • SHRM Certified Professional (SHRM-CP)
  • Inventory Management Training Program by Cedar Works
  • Conflict Resolution Techniques Certification by initiative
  • Time Management and Productivity Certification by Ironclad Systems
  • Salesforce
  • Lean Six Sigma Yellow Belt Certification
  • Certified Safety Professional (CSP) by BCSP
  • Quality Improvement Associate (CQIA) Certification from ASQ
  • Certified Technology Specialist (CTS) by AVIXA

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