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Skills

  • Credit and collections
  • Time management skills
  • Investigative procedures
  • Evidence control
  • Results-oriented
  • MEB Baton training (2023)
  • Excellent communication
  • ATM Tech training (2022)
  • Supervising investigations
  • Product ordering

Work Experiences

  • Achieved zero casualties.
  • Checked each person's right to enter restricted areas and denied access to anyone who wasn't supposed to be there.
  • Worked with legal staff and Trooper to ensure that the investigation was completed on time and efficiently.
  • Was in charge of patrolling a commercial property and its parking garage.
  • Achieved a 34% decrease in complaints.
  • Assisted in the arrest of a local resident, which resulted in the discovery of $18 in fraudulent charges.
  • Achieved a 72% decrease in intoxicated driving.
  • Avoided crimes by reporting any unusual, unauthorized, or illegal activity on the premises right away.
  • Achieved a 26% reduction in cross-border illegal activities.
  • Answered the phone in both routine and emergency situations.

Summaries

  • Detective with experience conducting and overseeing all investigations and major incidents in Austin.
  • Trooper with 10 years of successful vendor management and project management experience.
  • Adaptable, tenacious, and capable project manager with over 9 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Dedicated to learning, growing, and succeeding in Law Enforcement and Security.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Security Officer with experience protecting and securing government science and technology facilities.
  • Service-driven
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a system position with a forward-thinking organization.
  • Pragmatic

Accomplishments

  • Increased sales 14% over the past year.
  • Conducted training programs for 15 Troopers in joint-task operations, improving interagency coordination by 39%.
  • Led a task force responsible for aiding in 2017 disaster recovery operations, coordinating efforts of local, state, and federal agencies.
  • Presented evidence at 13 court hearings, directly contributing to successful prosecution and an 80% conviction rate.
  • Collaborated with team of 18 in the development of metric.
  • Served as key intelligence officer during heightened security operations for framework, preventing potential threats and ensuring public safety.
  • Conducted 4 high-speed vehicle pursuits using advanced tactics, leading to the apprehension of 83% of suspects.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Delivered over 18 public safety presentations, improving civilian awareness on initiatives such as SAP.
  • Developed specialized public relations strategies for departmental initiatives, improving public perception and community outreach by 72%.

Affiliations

  • National Association of Social Workers
  • Federal Law Enforcement Officers Association (FLEOA)
  • American Criminal Justice Association (ACJA)
  • Association for Computing Machinery
  • National Incident Management System (NIMS) Expert Certification
  • Certified Homeland Protection Professional (CHPP) Certified Association
  • Freemason
  • American Medical Informatics Association
  • International Law Enforcement Educators and Trainers Association (ILEETA)
  • National Internal Affairs Investigators Association

Certifications

  • Certified School Resource Officer (SRO)
  • First Aid/CPR Certified
  • CompTIA Network+
  • Tactical Combat Casualty Care (TCCC) Certification
  • Certified Protection Officer (CPO)
  • Advanced Surveillance Techniques Certification
  • Basic Criminal Investigation Certification
  • CompTIA Security+
  • Drug Abuse Resistance Education (DARE) Officer Certification
  • First Aid/CPR/AED Certification

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