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Skills

  • Customer relations
  • New construction and renovation
  • Leadership in maintaining shop tools
  • First Aid/CPR
  • Preventative maintenance
  • Diagnostics and troubleshooting
  • Customer-focused service
  • Problem resolution
  • Commitment to quality assurance
  • Project estimation and bidding

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Achieved a 41% workload reduction.
  • Conducted safety drills for new mechanics.
  • Assisted in overhauling engines and power units, decreasing the likelihood of major failures by 83% post-repair.
  • Achieved a 17% improvement in customer retention.
  • Achieved Top Performer in recognition for exceptional troubleshooting and repair skills, reducing downtime by 81%.
  • Completed 18 certifications.
  • Achieved 57% reduction in repair time.
  • Followed safety procedures when using tools, equipment, and machinery.
  • Worked in all kinds of weather and on all kinds of terrain.

Summaries

  • Strengths in strategic planning and vendor management backed up by Miscellaneous training.
  • Adept at using computerized diagnostic equipment.
  • Adhered closely to industry-standard procedures.
  • Achieved zero safety incidents while handling hazardous materials in 2017.
  • Achieved Innovation Award for reducing downtime by 52%.
  • Boosted repair efficiency by 65% by organizing inventory and ensuring timely access to necessary parts and tools for fellow mechanics.
  • Assisted in complex repairs involving electrical wiring and mechanical connections, successfully contributing to the repair of 10 vehicles.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Procedure Installer with 16 years of field experience who is committed to customer satisfaction.
  • Achieved certification by 2019.

Accomplishments

  • Utilized Adobe Creative Suite to log and monitor repairs, improving team efficiency by 79%.
  • Assisted senior mechanics in inspecting and repairing framework, increasing shop’s workflow efficiency by 16%.
  • Collaborated with a team of 11 mechanics to overhaul standard, reducing workshop repair time by 11 hours.
  • Managed tool and equipment calibration schedules, improving accuracy in repairs and diagnostics by 47%.
  • Reduced repeat customer complaints by 39% by thoroughly checking brake and suspension systems before handing off vehicles to customers.
  • Resolved product issue through consumer testing.
  • Diagnosed malfunctions in powertrains and electrical systems while shadowing senior mechanics, helping to resolve complex cases within 15 hours.
  • Worked closely with senior mechanics on engine diagnostics using system, improving troubleshooting time by 17%.
  • Integrated new testing procedures that decreased diagnostic time by 35% for faulty electrical systems.
  • Repaired minor mechanical issues on framework, reducing repair lead times by 11 hours.

Affiliations

  • Defense Automotive Technologies Consortium
  • Lions Club
  • Association of Information Technology Professionals
  • Apprenticeship Program with procedure
  • Automotive Service Councils of Arizona
  • Certified Auto Recyclers Membership (CAR)
  • American Society of Mechanical Engineers (ASME)
  • Freemason
  • International Association of Administrative Professionals
  • National Institute for Automotive Service Excellence (ASE)

Certifications

  • Light Vehicle Diesel Engines (ASE A9 Certification)
  • Certified Public Accountant (CPA)
  • Brake Systems (ASE A5 Certification)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in MIG and TIG Welding Techniques for Automotive Repair
  • Transport Refrigeration Technician Certification
  • SHRM Certified Professional (SHRM-CP)
  • Chassis and Suspension (ASE A4 Certification)
  • CompTIA Security+
  • Salesforce

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