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Skills

  • Pharmaceutical care in geriatrics
  • Medication reconciliation upon discharge
  • Cultural competence in healthcare
  • Hiring and recruitment
  • Patient-centered care
  • Multidisciplinary team collaboration
  • Contract Negotiation with Pharmaceutical Vendors
  • Pharmacy operations management
  • Training and mentoring
  • Profit improvements

Work Experiences

  • Collaborated with medical staff.
  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Aligned clinical pharmacy services with population health initiatives.
  • Coordinated with IT on the integration of Adobe Creative Suite.
  • Achieved a 29% improvement in staff efficiency.
  • Conducted quarterly medication audits in compliance with USP standards, identifying and correcting areas for improvement, leading to improved JCAHO accreditation.
  • Advised on biopharmaceutical launches.
  • Redesigned patient access and back-office workflow processes, resulting in a system-wide staffing cost reduction of 4%.
  • Achieved an operational cost reduction of $16 annually.
  • Collaborated with category for a clinical drug trial.

Summaries

  • Excellent planning and program management skills. Highly organized and hardworking.
  • Coordinate patient admission and discharge.
  • Achieved results within the first 18 months.
  • Exceptional communicator and proven problem solver.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved significant operational savings.
  • Develop and lead an office staff that is productive and efficient.
  • Achieved enhanced therapeutic outcomes.
  • Clear understanding of budget management and workflow optimization as well as stakeholder engagement training.

Accomplishments

  • Collaborated with team of 14 in the development of program.
  • Developed a pharmacist-to-patient education program targeting medication adherence, increasing overall adherence rates by 26% for patients on chronic therapies.
  • Piloted a decentralized pharmacy model, enhancing bedside pharmaceutical care and achieving an improvement of 30% in patient satisfaction scores.
  • Analyzed and updated antibiotic utilization policies, resulting in a reduction of inappropriate antibiotic use by 77% in 2017.
  • Championed a pharmacist-led diabetes management clinic, contributing to a 30% improvement in patient HbA1c levels over 18 months.
  • Established and ran antimicrobial stewardship rounds in collaboration with infectious disease teams, lowering antibiotic misuse by 72% and improving therapeutic outcomes.
  • Launched an annual pharmacist continuing education program focused on clinical guidelines and emerging therapies, resulting in a knowledge uptake increase of 70% among pharmacists.
  • Reduced medication ordering errors by 20% after retraining staff on process and updating pharmacy workflows.
  • Led a cross-functional task force to integrate pharmacist collaboration into emergency department workflows, reducing medication delivery times by 31%.
  • Improved clinical decision-making by developing evidence-based treatment protocols using system, which enhanced therapeutic accuracy by 21%.

Affiliations

  • Pharmacy Leadership and Education Institute (PLEI)
  • American Diabetes Association (ADA) Professional Membership
  • National Institute for Occupational Safety & Health (NIOSH) Pharmaceutical Division
  • Association for Computing Machinery
  • National Association of Social Workers
  • American Society for Parenteral and Enteral Nutrition (ASPEN)
  • American Association of Colleges of Pharmacy (AACP)
  • American Pharmacists Association (APhA)
  • Board of Pharmacy Specialties (BPS) Certification
  • The Joint Commission (TJC) JCAHO Volunteer Surveyor Program

Certifications

  • Certified Regulatory Compliance Manager (CRCM)
  • Epic Willow Inpatient Certification
  • Board Certified Pharmacotherapy Specialist (BCPS)
  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Certified Geriatric Pharmacist (CGP)
  • Certified Professional in Healthcare Quality (CPHQ)

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