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Skills

  • Customer-service oriented
  • Sage 50 US proficiency
  • Administrative support
  • Overseeing automated databases
  • Triaging patients
  • Administrative support specialist
  • Exhibit records
  • Budgets
  • Cross-functional team collaboration
  • Legal document preparation

Work Experiences

  • Provided answers to questions about standardized policies, procedures, and regulations.
  • Identified and resolved complex issues that impacted operations management and strategic planning.
  • Accessed the appropriate computer screens and entered all sales orders correctly.
  • Raised the stakes.
  • Researched topics such as program and initiative using various media and sources to obtain necessary information and support program staff requirements.
  • Had planned ahead.
  • Managed
  • Answered 11 calls per three years to help customers with their questions and concerns.
  • Sought advice.
  • Provided information about warrants, citations, and other court documents and procedures to people in person and over the phone.

Summaries

  • Senior Administrative Assistant with top strengths in juggling multiple responsibilities, communication, and workflow organization gained over 5+ years in the field.
  • Work ethic, time management, organization, and prioritization skills are unwavering.
  • Experienced in issuing warrants, managing money, and writing correspondence and reports.
  • Focused on customer service
  • Versatile
  • Receptionist who is knowledgeable and professional and has experience with administrative support and customer service.
  • Managing files, directing visitors, and restocking office supplies like paper and snacks are all skills I have.
  • Looking for a new, exciting position with the process department.
  • Filing expense reports, managing calendars, and scheduling meetings are all skills she possesses.
  • Dedicated to learning, growing, and succeeding in Government.

Accomplishments

  • Led training sessions for new hires on court document management, reducing clerical errors by 49% after implementation.
  • Billing: Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Inventory Management: Managed inventory and office budgeting for supplies for busy office of 9.
  • Accomplished metric through initiative.
  • Resolved product issue through consumer testing.
  • Managed framework area.
  • Computer Proficiency: Created PowerPoint presentations that were successfully used for business development.
  • Technology Proficient: Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Developed a new filing system, enabling the court to reduce case search times by 15%.
  • Data Entry: Reviewed and updated client correspondence files and scheduling database.

Affiliations

  • State Court Clerks Association - Texas
  • International Association of Administrative Professionals
  • Paralegal Association of Boston
  • Freemason
  • National Association of Women Judges (NAWJ)
  • American Association for Paralegal Education (AAfPE)
  • National Federation of Paralegal Associations
  • Institute for Court Management (ICM)
  • National Association of Social Workers
  • National Conference of State Courts (NCSC)

Certifications

  • Certified Court Reporter (CCR) by the National Court Reporters Association (NCRA)
  • Certified E-Filing Professional (CEFPro) by procedure
  • Records Information Management (RIM) Certification through system
  • Google Certified Professional Cloud Architect
  • Certified Legal Secretary (CLES) from the National Association for Legal Secretaries (NALS)
  • Project Management Professional (PMP) Certification - Project Management Institute (PMI)
  • Certified Legal Manager (CLM) by the Association of Legal Administrators (ALA)
  • Certified Data Manager (CDM) by the International Association of Privacy Professionals (IAPP)
  • Project Management Professional (PMP)
  • Certified Court Manager (CCM) through the National Center for State Courts (NCSC)

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