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Skills

  • Types 12 wpm
  • Classroom supplies ordering
  • Budgets
  • Workflow planning
  • Sorting packages
  • Background check conduction
  • Mail handling
  • Customer and client relations
  • Human resource laws knowledge
  • Conference planning

Work Experiences

  • Transported Power BI to two years customer locations.
  • Oversaw data communications, managed client correspondence, and automated office operations.
  • Organized meeting details and assigned conference rooms based on the type of meeting and the number of attendees.
  • Provided answers to questions about standardized policies, procedures, and regulations.
  • Was the main point of contact for anyone needing access to the building or parking validations.
  • Was in charge of the receptionist area, which included greeting visitors and responding to phone and in-person information requests.
  • Managed
  • By collaborating with staff to share and implement best practices, I was able to exceed specific team goals.
  • Won
  • Identified

Summaries

  • Smooth and professional telephone voice that can be used to expertly manage multi-line systems in high-pressure situations.
  • Administrative Assistant with extensive experience working with a wide range of clients and delivering outstanding results.
  • Articulate
  • Senior Administrative Assistant with top strengths in juggling multiple responsibilities, communication, and workflow organization gained over 5+ years in the field.
  • Administrative Assistant who is meticulous and methodical in organizing, planning, and managing daily clerical needs.
  • Individual who is tech-savvy and knows a lot about Workday and Asana.
  • Deputy Court Clerk who is passionate about Government and project management.
  • Accurate and efficient at managing travel arrangements, file storage, and office functions.
  • Managing files, directing visitors, and restocking office supplies like paper and snacks are all skills I have.
  • Knowledgeable Administrative Assistant committed to streamlining file movement procedures, reducing unnecessary storage, and ensuring the safety and security of all information.

Accomplishments

  • Designed and implemented a workflow system that enabled the court to process 2% more cases without adding additional staff members.
  • Policy Development: Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with IT department to develop a digital interface for tracking case updates, leading to a 64% reduction in case processing time.
  • Billing: Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Ensured compliance with data security regulations when handling confidential court documents, minimizing risks of data breaches.
  • Developed a new filing system, enabling the court to reduce case search times by 15%.
  • Inventory Management: Managed inventory and office budgeting for supplies for busy office of 9.
  • Delivered professional and timely customer service to attorneys, staff, and the public, achieving 34% client satisfaction rates.
  • Technology Proficient: Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.

Affiliations

  • Association for Supply Chain Management (APICS)
  • National Association for Court Management (NACM)
  • National Association of Counties (NACo)
  • Association for Computing Machinery
  • Rotary International
  • National Center for State Courts (NCSC)
  • Human Resources Association - Legal Sector Chapter
  • International Council of Nurses
  • Society of Human Resource Management
  • National Association of Legal Assistants (NALA)

Certifications

  • Certified Public Accountant (CPA)
  • Compliance Certificate in State and Local Government Law, method
  • Six Sigma Yellow Belt Training for Process Improvement in Courts
  • National Association of Legal Assistants (NALA) Certified Paralegal (CP)
  • Association for Project Management (APM)
  • Information Governance Professional (IGP) - Lakeside Partners
  • Project Management Professional (PMP)
  • Certified Data Manager (CDM) by the International Association of Privacy Professionals (IAPP)
  • Microsoft Office Specialist (MOS): Word, Excel, and PowerPoint Certification
  • ServSafe

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