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Skills

  • Budgets
  • Mail distribution
  • Marketing
  • Customer-service oriented
  • Executive presentation development
  • Overseeing automated databases
  • Policy analysis
  • Cross-functional team collaboration
  • Administrative assistance
  • Customer service-oriented

Work Experiences

  • Kept track of everything.
  • All administrative duties for 14 locations were completed and monitored by me.
  • Sought advice.
  • Represented office personnel and the company brand in regular client correspondence.
  • Raised the stakes.
  • Solved
  • Planned corporate and office meetings for groups of up to 12 people.
  • Used a variety of data collection methodologies, effectively analyzing and recording my findings.
  • Had planned ahead.
  • Provided answers to questions about standardized policies, procedures, and regulations.

Summaries

  • Verifies documents, investigates problems, and implements effective solutions.
  • Strong understanding of legal documents and terms.
  • Looking for a new challenging role where I can have a long-term impact.
  • Deputy Court Clerk who is passionate about Government and project management.
  • By treating all employees and visitors with respect, the company's atmosphere has improved.
  • Strong customer service skills and the ability to resolve conflicts and issues
  • Managing files, directing visitors, and restocking office supplies like paper and snacks are all skills I have.
  • Focused on customer service
  • Highly skilled in all aspects of business finance, including payroll, accounts payable/receivable, and budgeting.
  • Administrative Assistant with extensive experience working with a wide range of clients and delivering outstanding results.

Accomplishments

  • Maintained an extensive database of court-related information, ensuring accurate and up-to-date record-keeping, which was used to process 8 cases weekly.
  • Resolved product issue through consumer testing.
  • Completed payroll for staff of 4 direct reports.
  • Led training sessions for new hires on court document management, reducing clerical errors by 49% after implementation.
  • Human Resources: Recorded and filed employee benefit, salary and annual evaluation information.
  • Monitored case flow and worked with court officers to prioritize high-priority cases, reducing delays in adjudication by 38%.
  • Designed and implemented a workflow system that enabled the court to process 2% more cases without adding additional staff members.
  • Earned “Innovation Award” in 2020.
  • Monthly Reporting: Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
  • Achieved certification through the ServiceNow, process.

Affiliations

  • American Medical Informatics Association
  • National Center for State Courts (NCSC)
  • American Bar Association (Affiliate Membership)
  • American Society of Safety Professionals
  • International Institute of Municipal Clerks (IIMC)
  • National Association of Counties (NACo)
  • International Association of Court Administration (IACA)
  • Ethics and Compliance Officer Association (ECOA)
  • Association of Judicial Disciplinary Counsel
  • Association for Supply Chain Management (APICS)

Certifications

  • Paralegal Certificate from metric approved by the American Bar Association (ABA)
  • Association of Legal Administrators (ALA) Certified Member
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Equal Employment Opportunity Commission (EEOC) Compliance Certification, Brightline
  • Certified Data Manager (CDM) by the International Association of Privacy Professionals (IAPP)
  • Leadership for Public Service, category
  • Association for Project Management (APM)
  • Cisco Certified Internetwork Expert (CCIE)

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