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Skills

  • Network security systems
  • Networking protocol expertise
  • Network security architecture
  • Capacity planning for Citrix environments
  • Citrix licensing management and optimization
  • Delivering Citrix-related training and knowledge sharing
  • SolarWinds support
  • Citrix ADC (NetScaler) maintenance and optimization
  • IP address structure
  • Monitoring and managing Citrix session performance

Work Experiences

  • Accelerated desktop update times by 42%.
  • Analyzed the situation and made recommendations for ongoing network improvements.
  • Benefited consolidated user identity across multiple regions.
  • Increased efficiency by implementing technology upgrades and process improvements, such as a paperless document approval system and a new automated sales-to-delivery and order-processing system.
  • Was responsible for the upkeep of the company's servers, computers, printers, cables, and other equipment.
  • Collaborated with networking teams to integrate Citrix solutions into existing network infrastructure, resulting in 54% better application performance.
  • Was in charge of overseeing the development and upkeep of computer systems, server upgrades, and operating systems.
  • Was in charge of data center power and cooling infrastructure, as well as ensuring that critical facility operational best practices were followed.
  • Investigated network issues involving a mix of hardware, software, power, and communication issues.
  • Configured, managed, and evaluated multi-protocol network elements for effective end-to-end communications.

Summaries

  • Attained improved scalability.
  • Adapted to evolving business needs.
  • Provides IT systems with supplemental and total management support, including the setup and maintenance of networks and servers.
  • Multimedia systems, data storage, and encryption devices are all areas in which I am confident and knowledgeable.
  • Achieved seamless migration of Citrix infrastructure to SaaS models.
  • Bilingual Network Engineer with 8 years of network planning and implementation experience.
  • Citrix Engineer with expertise in Citrix Virtual Apps and Desktops.
  • Presents growth-oriented programs and solutions.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Citrix Engineer with proficiency in capacity planning.

Accomplishments

  • Reduced Citrix platform operational costs by automating project management tasks, saving 8 man-hours monthly and reducing overall management overhead.
  • Ensured full compliance with metric by streamlining Citrix access management and reducing audit exceptions by 68%.
  • Collaborated across departments to streamline the Citrix help desk, reducing average support resolution time by standard and improving user satisfaction by 62%.
  • Configured Citrix StoreFront for 2 users, improving logon times by 29% and ensuring seamless integration with other enterprise systems.
  • Optimized Citrix Provisioning Services (PVS) to accommodate 4 users, decreasing application load times by 43% and improving end-user experience.
  • Conducted performance audits of Citrix systems, uncovering and addressing inefficiencies that improved response times by 60% across 13 users.
  • Monitored and tuned Citrix performance thresholds, improving session reliability and cutting downtime incidents by 6.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented Citrix VDI upgrades, cutting downtime by 8 hours and enhancing system stability post-migration.
  • Recommended and implemented Citrix ADC optimizations, enhancing gateway performance and reducing security vulnerabilities by 20%.

Affiliations

  • (ISC)² Membership (Certified Information Systems Security Professional - CISSP)
  • Citrix Ready Partners Network
  • Citrix Technology Professional (CTP) Program
  • Citrix Solutions Advisor (CSA) Partner Program
  • Citrix Authorized Learning Center (CALC) Membership
  • American Marketing Association
  • VMware User Group (VMUG)
  • Citrix User Group Community (CUGC)
  • Cloud Computing Association (CCA)
  • International Association of Software Architects (IASA)

Certifications

  • Citrix Certified Expert – Virtualization (CCE-V)
  • Apple Certified Associate (ACA)
  • Citrix MicroApps Certification
  • Citrix Certified Expert - Networking (CCE-N)
  • ServSafe
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • CCA - Netscaler (Citrix ADC) Certification
  • Certified Public Accountant (CPA)
  • Citrix Certified Services Delivery Professional (CC-SDP)
  • CompTIA A+ Technician

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