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Skills

  • Daily incident reporting
  • First aid and CPR certified
  • Team management
  • CCTV monitoring
  • Operational workflow improvement
  • Fire safety and prevention strategies
  • Organization
  • Regulatory compliance
  • Operational improvement
  • Alarm system management

Work Experiences

  • Coordinated with the HR department.
  • Achieved reduction over 18 months.
  • Trained 15 new security officers during the 18 months period.
  • Achieved a 42% reduction in operating costs.
  • Used team leadership to properly implement regulations, terms, and conditions for a team of 12 Shift Officers.
  • Conducted comprehensive audits of shift logs.
  • Adapted to operational changes across shifts.
  • Composed daily shift reports documenting events and decisions, enabling improved transparency and accountability for senior management review.
  • Collaborated with IT teams.
  • Achieved 29% behavior improvement.

Summaries

  • Coordinated law enforcement interactions.
  • Contributed to 75% reduction in security-related incidents.
  • Boosted security reporting accuracy by 27%.
  • Achieved operational efficiencies.
  • Dedicated Shift Officer with a focus on training personnel in conflict resolution and de-escalation techniques, driving a 76% reduction in security incidents.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Dedicated Shift Officer focused on training personnel.
  • Shift Officer is a multi-talented Shift Officer who is consistently rewarded for planning and operational improvements.
  • Security Manager with administrative department management, team leadership, and security planning experience.
  • Cut emergency resolution time by 27%.

Accomplishments

  • Increased shift productivity by 16% by restructuring patrol assignments based on historical incident data.
  • Implemented new access control technology across 11 buildings, increasing site security by 74%.
  • Led a 2-officer team throughout critical regional shift changes ensuring continuous high-level security service without lapses.
  • Implemented new patrol tracking technology, reducing missed patrols by 62% and improving security presence.
  • Streamlined shift schedules, improving coverage gaps by 35% and reducing overall overtime costs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a digital record-keeping system for incident reports, improving report accuracy by 83% and expediting managerial reviews.
  • Developed and enforced shift-specific operational policies, increasing adherence to safety protocols and reducing incidents by 27%
  • Negotiated service agreements with security technology providers, saving the department $165,000 annually while maintaining high-quality resources.
  • Performed extensive audit of current security gear inventory protocols and created a new system that reduced loss and shrinkage by 47%.

Affiliations

  • Certified Asset Protection Professional (CAPP)
  • American Heart Association – CPR Instructor Affiliation
  • National Domestic Preparedness Coalition (NDPC) Accreditation
  • National Association of Social Workers
  • Law Enforcement and Emergency Services Video Association International (LEVA)
  • CPR/First Aid Certified Training Program for Security Teams
  • Lions Club
  • Professional Development & Security Studies – process
  • Association of Threat Assessment Professionals (ATAP)
  • Volunteer Firefighter Association – Emergency Response Unit

Certifications

  • Emergency Medical Responder (EMR) Certification
  • Certified Loss Prevention Specialist (CLPS) - Loss Prevention Foundation
  • Defensive Tactics and Self-Defense for Security Professionals - procedure
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • Private Security Officer Certification - Arizona Security Licensing Board
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Security Guard (CSG) - Texas Department of Public Safety
  • Security Firearms Certification - Colorado Training Academy

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