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Skills

Operational workflow improvement
Organization
Process improvement
Law Enforcement Coordination
Team management
Multi-Site Security Supervision
Project organization
Incident reports
Asset protection strategy implementation
First aid and CPR certified

Work Experiences

Composed daily shift reports documenting events and decisions, enabling improved transparency and accountability for senior management review.
Actively mentored junior officers.
Was in charge of a team of up to 12 security officers and oversaw administrative tasks such as scheduling and performance evaluations.
Avoided critical failures.
Used team leadership to properly implement regulations, terms, and conditions for a team of 12 Shift Officers.
Was in charge of the grounds, employee entrances and exits, and on-duty security officers.
Developed emergency response drills for shift teams.
Assisted in the launch and enforcement of a restructured patrol schedule, improving officer visibility on Vantage premises by 50%.
Composed daily shift reports.
Developed a standardized incident reporting template.

Summaries

Conducted security audits.
Boosted team performance.
Costs were consistently reduced while profits were increased.
Strengths in budget management and team leadership backed up by Miscellaneous training.
Adept Shift Officer skilled in balancing shift schedules.
Cut emergency resolution time by 27%.
Adept Shift Officer skilled in balancing shift schedules, achieving operational efficiencies, and coordinating seamlessly with law enforcement during critical incidents.
Security Manager with administrative department management, team leadership, and security planning experience.
Dedicated to learning, growing, and succeeding in Miscellaneous.
Accomplished Shift Officer with a passion for enhancing security operations by developing safer and more efficient response strategies, evidenced by a 63% drop in incidents.

Accomplishments

Reduced incident response time by 74% through the development of a standardized emergency communication protocol with local authorities.
Negotiated service agreements with security technology providers, saving the department $165,000 annually while maintaining high-quality resources.
Implemented routine safety audits of facility, ensuring full compliance with internal policies and assisting in resolving 16 major safety violations.
Resolved product issue through consumer testing.
Fostered interdepartmental collaboration by mediating 18 disputes between security personnel and operations, restoring workflow efficiency within 17 hours.
Partnered with senior management to review and update security policies, ensuring full compliance with OSHA standards and minimizing violations.
Reduced public disturbance complaints by 31% by working in close coordination with local authorities for more rapid response.
Ensured compliance with both internal SOPs and OSHA regulations, avoiding 15 potential violations in 2021 during health and safety audits.
Documented and resolved procedure which led to standard.
Implemented new patrol tracking technology, reducing missed patrols by 62% and improving security presence.

Affiliations

Occupational Safety and Health Administration (OSHA) Certification - 2018
National Safety Council (NSC)
International Organization for Standardization (ISO) Compliance Trainer
Certified Security Supervision and Management (CSSM)
Rotary International
American Society of Safety Professionals
Jaycees
First Responder Training Coordinator Program – 7 Hours
Association of Information Technology Professionals
International Council of Nurses

Certifications

Certified Physical Security Professional (PSP) initiative
CompTIA A+ Technician
Certified Loss Prevention Specialist (CLPS) - Loss Prevention Foundation
Certified Information Privacy Professional (CIPP/the Midwest)
Private Security Officer Certification - Arizona Security Licensing Board
Conflict Resolution & De-escalation Training - Vantage
Certified Public Accountant
First Aid/CPR Certified
Defensive Tactics and Self-Defense for Security Professionals - procedure
Risk Management Certificate - Risk & Insurance Management Society (RIMS)

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