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Skills

  • Organization
  • Operational improvement
  • Barista training and staff development
  • Basic brewing techniques instruction
  • MS Office
  • POS System proficiency
  • Program equipment
  • Promotional product upselling
  • Productivity improvement during peak shifts
  • Customer service

Work Experiences

  • Looked after metric equipment and made minor repairs to keep the coffee machines running smoothly.
  • Collaborated actively during high-volume shifts.
  • Consistently met daily beverage preparation benchmarks.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Diligently cleaned and sanitized equipment.
  • Made product recommendations based on a thorough understanding of each customer's needs and preferences.
  • Assumed responsibility for opening and closing shifts, ensuring daily tasks were completed efficiently and on time.
  • Assisted head barista in curating a signature beverage menu that generated $9 in additional monthly revenue.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Delivered on mobile orders.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Assistant Barista excelling in managing inventory and ensuring stock availability during high-demand periods. Known for reducing stockouts and maintaining product levels to support seamless operations.
  • Assistant Barista is a multi-talented Assistant Barista who is consistently rewarded for planning and operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Assistant Barista excelling in managing inventory.
  • Well-versed in a variety of brews and known for interacting with people from all walks of life.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Assistant Barista with strong multitasking abilities.
  • Assistant Barista with strong multitasking abilities and a track record of meeting high-performance benchmarks during rush hours. Elevated café sales by 4% through efficient service.
  • Avoided discrepancies over a the past year period.

Accomplishments

  • Achieved HubSpot proficiency in POS and inventory systems, enabling smoother transactions and faster stock checks.
  • Regularly completed deep cleans of espresso machines, extending the longevity of critical machines and reducing service calls by 5%.
  • Documented and resolved framework which led to metric.
  • Utilized advanced latte art skills to engage customers, increasing customer satisfaction and positive social media mentions.
  • Prepared and organized food items to ensure timely service during high-traffic periods, reducing food wait time by 13 minutes.
  • Supported the transition to a new POS system, training colleagues and reducing billing errors by 15%.
  • Balanced customer needs with operational tasks by managing cash register, preparing drinks, and interacting with customers in a fast-paced environment.
  • Collaborated with senior staff in optimizing inventory management, reducing waste by 12% through precise stock monitoring.
  • Led the coordination of inventory orders in collaboration with suppliers, ensuring timely restocking and reducing product shortages by 9 days.
  • Received ITIL to further enhance beverage preparation skills, allowing for increased responsibilities and higher customer satisfaction.

Affiliations

  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • Foodservice Professionals Network (FPN)
  • National Restaurant Association
  • American Culinary Federation (ACF)
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • National Barista Network
  • Latte Artists Society
  • National Association of Social Workers

Certifications

  • Basic Food Safety and Sanitation Certification
  • Specialty Coffee Association (SCA) Intermediate Barista Skills
  • Introduction to Coffee Science and Tasting Certification
  • Latte Art Certification Course Brightline
  • Inventory Management for Cafes and Restaurants Certification
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Food and Beverage Specialist (CFBS)
  • CompTIA Network+
  • Eco-friendly Barista Training Lakeside Partners

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