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Skills

  • Food plating and presentation
  • MS Office
  • Materials preparation
  • Staff performance evaluations
  • Standard equipment
  • Process improvement
  • Cost reduction strategies
  • Sanitizing understanding
  • Data entry
  • Staff development

Work Experiences

  • Was in charge of food costs and inventory management.
  • Addressed customer concerns.
  • Achieved an 6 revenue boost.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Used previous supply needs and forecasted business levels to estimate required supplies.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Implemented a system program and effectively managed employee errors, resulting in a 18% reduction in overall waste.
  • Oversaw a team of skilled kitchen workers who prepared and served meals.
  • Achieved high-volume production.

Summaries

  • Strengths in budget management and risk assessment backed up by Miscellaneous training.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Looking to contribute my skills and knowledge to a dynamic, growth-oriented initiative position.
  • Bakery Supervisor with 3 years of experience in program operations, production management, organizational development, and team building across a wide range of industries.
  • Within Miscellaneous, senior Bakery Supervisor and outstanding performer in risk assessment and vendor management.
  • Clear understanding of project management and performance reporting as well as strategic planning training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Bakery staffing experience, including hiring, training, and management.
  • Determined Bakery Supervisor capable of lifting 13 pounds, operating standard equipment safely, and promoting category policies.
  • Talented chef with 6 years of experience preparing and serving a wide range of foods.

Accomplishments

  • Led a team of 17 bakers, achieving a 61% increase in overall bakery production within metric operation.
  • Negotiated long-term supplier contracts, reducing cost of key baking ingredients by 34%.
  • Conducted daily team briefings to align production targets, reducing order fulfillment time by 67%.
  • Reduced bakery downtime by 66% through preventive maintenance and quick response times to equipment failures.
  • Collaborated with marketing team to promote seasonal product launches, boosting bakery foot traffic by 48% during the promotional period.
  • Reduced customer complaints by 71% through immediate implementation of a bi-weekly quality assurance review system.
  • Streamlined ingredient ordering process, cutting delivery times by 78% and ensuring uninterrupted production schedules.
  • Implemented customer feedback mechanisms that resulted in a 15% improvement in repeat customer orders for specialty items.
  • Trained staff members on advanced baking techniques and new equipment, resulting in a 47% decrease in production errors.
  • Implemented cross-training among bakery staff to ensure all team members could fulfill multiple roles, improving schedule flexibility and reducing absences.

Affiliations

  • Volunteer work with Feeding America or similar charities
  • Society for Hospitality & Foodservice Management (SHFM)
  • American Marketing Association
  • Lions Club
  • National Association of Social Workers
  • Freemason
  • Certified HACCP (Hazard Analysis and Critical Control Point) Instructor
  • International Cake Exploration Societé (ICES)
  • Better Business Bureau Accreditation for Food Services
  • Association of Information Technology Professionals

Certifications

  • Certified Professional in Supply Management (CPSM)
  • Certificate in Supervisory Management from initiative
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • ServSafe
  • Certified Food Safety Manager (CFSM)
  • Occupational First Aid and Emergency Procedures Cert
  • Certified Foodservice Professional (CFSP)
  • Commercial Baking Specialist Certification
  • Certified Bakery Trainer (CBT) by Retail Bakers of America

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