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Skills

  • Regulatory compliance
  • Organization
  • Project organization
  • Problem resolution
  • Collaborative software implementation
  • Corporate purchasing and negotiation
  • Relationship development
  • Industry Trend Monitoring
  • Client satisfaction tracking and improvement
  • Team management

Work Experiences

  • Collaborated with program customers to determine their needs and deliver framework service.
  • Assisted in budget forecasting.
  • Assisted with preparation of partner presentations.
  • Created comprehensive travel itineraries.
  • Assisted with onboarding new clients.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Transported Jira to three years customer locations.
  • Achieved a 53% reduction in scheduling conflicts.
  • Created and maintained contact databases for over 5 clients, increasing communication accuracy and efficiency.
  • Achieved a 48% reduction in overhead costs.

Summaries

  • Detail-focused Partner Assistant.
  • Dependable Partner Assistant with a focus on schedule optimization and confidential materials management. Expert in improving communication channels between partners and clients, leading to a 49% rise in efficiency.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Delivered timely, accurate legal briefs.
  • Delivered timely legal briefs for 2 client cases quarterly.
  • Contributed to smoother firm cash flow cycles.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Capable of facilitating positive customer communication and quickly resolving problems.
  • Adaptive Partner Assistant with a proven track record of supporting senior partners through legal document proofreading and complex schedule management. Helped increase team communications by 27%.
  • Delivered personalized support during high-profile audits.

Accomplishments

  • Tracked partner billing accuracy and identified errors, reducing overcharges by 55% within the first 3 months.
  • Ensured regulatory compliance on process, contributing to a system, saving the firm 11 in penalties.
  • Liaised with logistics and secured resources for high-priority initiatives, achieving program% utilization of available assets.
  • Created and standardized client onboarding materials, reducing the learning curve for new clients by 63% months.
  • Collaborated in the reduction of procedural gaps, cutting internal processing delays by 24%.
  • Tracked team performance metrics and milestone achievements for legal cases, boosting timely case resolution by 40%.
  • Developed billing audit systems, reducing discrepancies and saving the firm 3 in incorrect invoicing annually.
  • Utilized legal project management tools to ensure key milestones were hit for 11 major cases, resulting in procedure.
  • Provided administrative support to streamline legal filings, expediting processing times by 47%.
  • Facilitated cross-functional communication and collaboration for projects accounting for 17 in billing revenue.

Affiliations

  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • State or Local Bar Association - Affiliated Supporter
  • Lions Club
  • Global Salary Guide - Business Analyst Appointments
  • Association for Computing Machinery
  • Certified Records Manager (CRM) Association
  • Corporate Legal Operations Consortium (CLOC)
  • Administrative Professionals Advisory and Support Group
  • Institute of Professional Willwriters (IPW)

Certifications

  • Certified Digital Productivity Specialist
  • Certified Microsoft Teams Administrator Associate
  • Advanced Certification for Executive Assistants (ACEA)
  • CompTIA Network+
  • Certified Collaborative Professional (CCP)
  • CPR/First Aid/AED Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • Notary Public Certification - Illinois
  • Certified Public Accountant (CPA)
  • Event Planning and Management Certification

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