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Skills

  • Cheerleading
  • Empowering leadership
  • Client direct care
  • Team leadership and development
  • Delivery truck direction
  • Direct and Indirect Patient Care
  • Acute care
  • Nursing staff leadership
  • Leadership experience
  • Small group leadership

Work Experiences

  • Collaborated with patients and their families to develop long-term meal, rehabilitation, and other plans.
  • Collaborated with state agencies to ensure that all direct care practices were in line with regional guidelines, successfully maintaining certification for 2 consecutive years.
  • Changed bandages, dressings, and binders on wounds to promote healing.
  • Reported concerns to supervisory Lead Direct Care Staff to ensure that all client needs were met.
  • Checked mail, went grocery shopping, and took care of bill payments.
  • Addressed complex medical needs.
  • Achieved compliance over several months.
  • Collaborated closely with psychologists.
  • Prepared food and assisted patients in eating to support healthy nutrition.
  • Advocated for client rights with local organizations, securing $11 in funding grants to improve services in 2023.

Summaries

  • Personal Care Aide with a track record of collaborating closely with patients, families, and physicians to provide comprehensive procedure patient care.
  • Personal Care Aide with 2 years of experience assisting patients with daily tasks.
  • Communicative and team-oriented, with Microsoft Excel expertise.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Basic resuscitation techniques and vitals monitoring knowledge.
  • Through personalized care and interactive engagement, we are dedicated to improving overall patient well-being and health.
  • Results-oriented Healthcare professional with quality assurance, vendor management, and quality assurance strengths.
  • Lead Direct Care Staff with project management and stakeholder engagement abilities.
  • Process and framework have a proven track record.

Accomplishments

  • Enhanced engagement in client activities through personalized care plans, increasing participation rates by 36%.
  • Implemented individualized care strategies for clients, resulting in a 52% reduction in behavioral incidents across the unit.
  • Increased efficiency of medication administration processes by reducing errors by 21% through improved training and accountability measures.
  • Led group activities and community outings, improving client social integration and satisfaction scores by 26%.
  • Authored protocols for medical response and client safety, cutting emergency response times by 18%.
  • Facilitated regular care plan review meetings with family members and caregivers, improving transparency and alignment in care strategies, which increased positive outcomes by 46%.
  • Implemented adaptive communication strategies, enhancing the ability for non-verbal clients to express their needs, thereby reducing frustration levels by 74%.
  • Monitored and logged clients' progress, resulting in a 65% improvement in treatment plan adherence over 8 months.
  • Optimized shift scheduling for a staff of 9, reducing overtime hours by 29% through effective time management strategies.
  • Trained new staff members and facilitated ongoing development workshops, decreasing staff turnover by 63% in 2024.

Affiliations

  • Volunteer Coordinator, Northwind, Denver, standard
  • Member, International Association for Healthcare Security and Safety (IAHSS), 2020 – Present
  • Participant, Annual Behavioral Health Leadership Training Camp, 2023
  • Member, National Association for Home Care & Hospice (NAHC), 2016-Present
  • Participant, De-escalation Training Program, Lakeside Partners, certified 2016
  • Volunteer Lead, method, overseeing direct support volunteers since 2018
  • Member, American Association of Intellectual and Developmental Disabilities (AAIDD), framework
  • Member, National Alliance on Mental Illness (NAMI), program, framework
  • Member, National Council for Mental Wellbeing, standard
  • Certified Care Manager, standard, awarded 2016

Certifications

  • Certified Aging Services Professional (CASP), 2024
  • ServSafe
  • Certified Mental Health First Aid Trainer (MHFA), 2022
  • Apple Certified Associate (ACA)
  • Certified Health and Safety Officer (CHSO) for Care Facilities, 2019
  • Therapeutic Crisis Intervention (TCI) Certification - 2021
  • Certified Business Analysis Professional (CBAP)
  • Medication Administration Training Certificate (MAT), North Carolina, 2016
  • Certified Alzheimer Caregiver (CAC), method, 2018
  • Salesforce

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