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Skills

  • Community weight loss initiative organization
  • Project organization
  • Business operations
  • Data-driven decision making based on client analytics
  • Exercise physiology knowledge
  • Client Retention Management
  • Safety techniques
  • Email marketing for client communication and engagement
  • Budgets
  • Team building

Work Experiences

  • Addressed unique dietary needs.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved process.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Looked for industry trends on social media and through online sources.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a 73% improvement in weight management outcomes.
  • Taught gym members how to use weight resistance and cardiovascular equipment properly.
  • Achieved results within three years.

Summaries

  • Adept at leveraging biometric assessments to track progress, optimizing personalized plans to achieve average weight reductions of 13 lbs per client.
  • Applied evidence-based nutrition strategies.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Applied behavior modification strategies.
  • Addressed emotional aspects of weight loss.
  • Adept at hosting interactive webinars that engage clients from diverse locations, increasing program accessibility and participation across 6 states.
  • Avid advocate of holistic wellness.
  • Balanced focus on mental health and fitness.
  • Avid advocate of holistic wellness, combining mindfulness practices, proper nutrition, and fitness strategies to drive optimal client health outcomes.

Accomplishments

  • Worked directly with clients on behavior change strategies, leading to a 2% increase in long-term fitness engagement.
  • Drove the deployment of a confidence-building workshop for clients, leading 42% to report improved motivation and adherence.
  • Facilitated tailored mindset coaching, leading to a 81% improvement in long-term weight maintenance across all clients.
  • Optimized client onboarding processes, reducing first-week dropouts by 72% through personalized engagement strategies.
  • Collaborated with team of 10 in the development of metric.
  • Provided personalized coaching and accountability tracking to 7 clients, showing an average weight loss of 12 pounds in 10 months.
  • Streamlined scheduling and program delivery via a customized app, resulting in 10% more efficient service delivery for clients.
  • Increased client advocacy and referrals by 49% through strategic follow-up and satisfaction assessments.
  • Collaborated with fitness and healthcare professionals to monitor client progress, ensuring a 73% reduction in negative health indicators like BMI.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Professional Association of Health Care Office Management (PAHCOM)
  • Association of Information Technology Professionals
  • International Association of Administrative Professionals
  • Annual Conference Volunteer for method
  • American Council on Exercise (ACE)
  • Rotary International
  • Toastmasters
  • National Academy of Sports Medicine (NASM)
  • Group Fitness Instructor Certification from Lakeside Partners
  • Academy of Behavior Change (ABC) Certified Coach

Certifications

  • Board Certified Holistic Health Practitioner (HHP) by the American Association of Drugless Practitioners
  • Nutrition and Wellness Consultant Certification by American Fitness Professionals & Associates (AFPA)
  • Health and Wellness Coach Certification by Wellcoaches
  • ACE Health Coach Certification (HC)
  • Certified Nutrition Specialist (CNS) by the Board for Certification of Nutrition Specialists
  • Apple Certified Associate (ACA)
  • Certified Health Coach (CHC) by Cedar Works
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Wellness Coach (CWC) by Spencer Institute
  • Motivational Interviewing for Health Coaches Certification by Vantage

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